BallenIsles Country Club awarded again for excellence in Member Experience
PALM BEACH GARDENS, Fla., June 24, 2013 /PRNewswire/ -- BallenIsles Country Club has earned another award of distinction for dedication and service to its Members. This time it's the Distinguished Emerald Club Award from the editors of BoardRoom magazine.
"Congratulations on your award and we are pleased and proud to call you a Distinguished Emerald Club!" BoardRoom magazine Co-founder, Keith Jarrett wrote in his announcement of the prestigious award to BallenIsles General Manager Derrick Barnett.
"To be a Distinguished Emerald Club, a club must provide a level of Member Experience attained by only the finest clubs in the world," BoardRoom magazine notes in its description of the award. "The distinction between a Distinguished Club and a Distinguished Emerald Club is nuanced yet thoroughly recognizable, for it is based on the most important of all intangible qualities. Reputation. Reverence. Admiration. Brand Equity. Fame. Whatever you call it, it is that 'X' factor that separates two clubs that both provide superlative Member Experience, but where one is a great club, while the other is the most prestigious of memberships," the magazine writes.
BoardRoom magazine reports that it developed the Distinguished Clubs award program to help vitalize and preserve the institution of private clubs by "fostering a ceaseless drive to ever improve the 'Member Experience' provided by private clubs throughout America."
"We believe clubs should return their focus to developing and improving their Member Experience. This includes personalized service from a staff who knows the individual needs and likes of its members, and a strong emphasis on the intangibles including the club's culture, history, traditions, image, governance, and that special feeling that members sense when they come to their club…the feeling that makes them feel part of a family and proud to be a member."
BallenIsles www.BallenIsles.org is highly regarded for its 3 championship golf courses, where many golf legends like Arnold Palmer originally qualified for the PGA Tour, and Jack Nicklaus and Julius Boros won PGA Championships. It's also home to a $26 million state-of-the-art Sports Complex that is testimony to the Club's extraordinary commitment to a healthy member lifestyle. Out of nearly 200 Clubs managed worldwide by Troon Golf, BallenIsles has been awarded the distinction "Facility of the Year".
SOURCE BallenIsles Country Club