WILMINGTON, Del., Nov. 1, 2012 /PRNewswire/ -- Barclaycard US, the payments business of Barclays in the United States, today announced it has taken proactive steps to assist cardholders impacted by Hurricane Sandy. Customers in Washington, DC, Maryland, Delaware, Pennsylvania, New Jersey, New York, Rhode Island, Connecticut and Massachusetts were notified that late fees, and cash advance fees would be waived Oct. 29 through Nov. 1.
"Our thoughts are with our cardholders and everyone who may be impacted by the storm's devastation," said Amer Sajed, Chief Executive Officer, Barclaycard US. "We understand this is a very stressful time and that's why we've decided to identify ways we can help our customers manage their financial lives while recovering from the storm."
To assist customers affected by the storm, Barclaycard US is providing the following assistance:
- Any late fees incurred during this period of time will be automatically waived
- Cash advance fees automatically waived
- For customers having to evacuate to a new location, replacement cards will be expressed to them at no fee -- even to locations other than the cardholder's home address.
Cardholders are encouraged to contact Barclaycard directly should they require assistance. Customers service is available 24 hours a day 7 days a week at (866) 928-8598 or through secure email at www.BarclaycardUS.com.
To support local relief efforts, Barclaycard has pledged $5,000 to the American Red Cross of the Delmarva Peninsula. Individuals wishing to donate to the American Red Cross may do so by visiting www.redcross.org, or by calling 1.800. RED.CROSS (1.800.733.2767)
About Barclaycard US
Headquartered in Wilmington, Del., Barclaycard US creates customized, co-branded credit card programs for some of the country's most successful travel, entertainment, retail, affinity and financial institutions. The company employs 1,300 associates and was named a Top Workplace in Delaware in 2012. For more information please visit www.barclaycardus.com.
About Barclays PLC
Barclays is a major global financial services provider engaged in retail banking, credit cards, corporate and investment banking and wealth management with an extensive international presence in Europe, the Americas, Africa and Asia. With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs 140,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide.
For further information about Barclays, please visit our website www.barclays.com.
SOURCE Barclaycard US