MORRISTOWN, N.J., June 23, 2016 /PRNewswire/ -- BCN, a privately held and management owned non-facilities based CLEC, has announced investments in people, automation, and facilities to further enhance the partner and customer experience.
Over the last six months BCN has added personnel in key areas to support a continually growing partner and customer base. Additional resources in Sales, Sales Support, Pricing, Order Administration, Operations and Product are now in place to drive heightened levels of responsiveness throughout the entire sales process.
Already a leader in providing partners and customers with automated access to manage account data and activity through their state-of-the-art portal, the Company has launched new internal systems and tools to increase operational productivity and drive efficiencies in the delivery of all BCN solutions.
"With the addition of four new Master Agent contracts between August 2015 and March 2016, our priority is to ensure the continuation of the industry-leading level of support for which we are known," said Richard Boudria, Jr. President of BCN. Our entire BCN organization shares a deepening of our commitment to create the best possible experience for our partners and customers," Boudria added.
In May, the Company opened a new sales office in Portland, ME and plans to expand their Morristown, NJ headquarters facility in the second half of 2016. Expansion of the Boca Raton, FL Operations Center will follow in 2017.
BCN is a privately held telecom service provider with corporate headquarters in Morristown, NJ. The Company enables telecommunications agents to define and deliver advanced connectivity solutions that bring simplicity to inherently complex multi-location, multi-network customer opportunities. BCN specializes in multi-product aggregation based on a portfolio of over 75 unique wholesale network partners. In addition, BCN provides clients with one monthly invoice for all services and a state-of-the-art portal to manage their BCN business.
For more than 22 years, BCN has delivered best-in-class solutions domestically and internationally. With a legacy of exceptional performance BCN is today the single-source provider for over 25,000 business clients. For more information call toll free 888-866-7266.
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