ATLANTA, May 10, 2016 /PRNewswire-USNewswire/ -- Benevis – a comprehensive practice services company supporting many of the nation's leading dental practices – has been named a finalist in the 2016 Call Center Week Excellence Awards in the category of Best in Class Call Center (100-199 Seats).
Each year, the Call Center Week Excellence Awards honor, recognize and promote the most innovative call center solutions and individuals. The awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of call center functions.
"It's truly an honor to be recognized as a national call center leader, and for our efforts to create an efficient and enjoyable call center experience for millions of dental patients across the country," said Olga Martinez, Director of Customer Care for Benevis. "Our affiliate dental practices and doctors rely on our turn-key call center services and solutions to help them manage patient flow, confirm appointments and answer general patient questions, while providing a seamless customer experience."
Benevis call center solutions also utilize advanced telephony technology to minimize costs to providers and maximize uptime available to patients.
The Best in Class Call Center category evaluates the ability of companies to position customer experience as their competitive differentiator, engrain customer experience into the call center culture, increase efficiency, and create a fun, positive work environment that keeps teams motivated and engaged.
Winners will be announced on June 28, 2016, at an awards gala at The Mirage hotel in Las Vegas.
More information about the Call Center Week Excellence Awards can be found here.
Benevis is a comprehensive practice services company committed to improving healthcare access by providing non-clinical, business support services to many of the nation's leading healthcare organizations. By providing managerial and administrative services, Benevis allows practitioners to maximize their clinical outreach, reduce time spent on paperwork and increase time serving patients. For more information on Benevis and becoming an affiliated dentist, please visit www.Benevis.com.
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