REDWOOD CITY, Calif., Feb. 21, 2017 /PRNewswire/ -- BetterWorks, the leading enterprise software for goals and feedback, today announced the launch of its Feedback Suite. BetterWorks Feedback makes it easy for companies to implement a continuous performance management process to coach employees to become high performers.
A recent survey showed that 88% of companies find feedback valuable or extremely valuable in driving performance, yet 65% of employees say they need more feedback than they currently get. Implementing frequent feedback has proved so cumbersome and time-consuming that most companies revert to only providing feedback annually, or worse, not at all. BetterWorks Feedback powers dialogue between managers and employees based on company goals, frequent check-ins and peer feedback, and leverages machine learning to automate these processes, making giving and receiving feedback easy to implement and manage.
"Most HR technologies available to the market today don't put feedback in the context of business goals, or it's biased based on the manager-employee relationship or only given by friends," said Kris Duggan, CEO of BetterWorks. "We're deepening our continuous performance management platform to solve for the feedback conundrum. With BetterWorks, organizations can usher in the new HR 2.0 and give employees valuable feedback that actually improves their bottom line."
BetterWorks Feedback provides structure for managers to gather feedback on their employees from the people they work with most often. Key features include:
- Conversations/check-ins: Managers receive progress updates from employees and provide them with meaningful, lightweight feedback and coaching.
- Peer feedback: Managers automatically receive recommendations of who an employee should receive feedback from based on who they work with most often.
- Program Autopilot: Organizations schedule recurring program cycles, drive participation with automated reminders and easily track participation with the usage dashboard.
- Reviews: Managers conduct formal performance reviews within BetterWorks.
"It is so important to gather input on our impact in the workplace. It gives individuals the information needed to hone, to strengthen and to build skills. There are things that we know about ourselves that others know, and then there are things that others can see that we may be less aware of about ourselves. Input gives us a window into those areas so we can take action to have the desired impact," said Shari Stier, Vice President of Global Human Resources at Pact. "Even in the most transparent workplace, it is important to ask for input from one another so your organization can perform at its best. We look forward to piloting BetterWorks Feedback to make it easier for managers to give input in response to their employees' top priorities."
BetterWorks Feedback integrates seamlessly with HRIS by sending qualitative information and quantitative data to and from systems of record. Access to this information gives managers context to make decisions around employee compensation, rankings and reviews. Organizations can leverage BetterWorks to facilitate their unique continuous performance management process, no matter what their cadence may be.
"No HR or business operations leader can deny the dire need for feedback in the modern workplace," said Duggan. "The problem isn't identifying the need, it's implementing a feedback process that actually helps employees work better. By expanding our product suite to include feedback, we're changing the future of HR."
For more information or to get started with BetterWorks, visit www.betterworks.com.
BetterWorks® provides software for continuous performance management. The platform helps organizations like AOL, BMW, Kroger, GoPro, Sony Music and Schneider Electric improve employee performance through seamless goal setting and ongoing feedback. Integrations with Salesforce, JIRA, Gmail, Google Sheets, Slack, Outlook and any HRIS automate progress and employee updates for easy management and enterprise configurations. The BetterWorks board of investors and advisors is comprised of HR and operational luminaries, including John Doerr, Chair of KPCB; Bing Gordon, General Partner & Chief Product Officer at KPCB; and Laszlo Bock, former SVP of People Operations at Google. The company is headquartered in Redwood City, CA, with an office in New York City, and is backed by Kleiner Perkins Caufield & Byers, Emergence Capital and 8VC. To learn more, visit www.betterworks.com.
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