WILMINGTON, Mass., July 24, 2012 /PRNewswire/ -- For the third time in three years, Heilind Electronics, the largest distributor of interconnect, electromechanical and wire & cable products in North America, was ranked first in overall customer satisfaction in a survey of electronics distribution customers. The survey was conducted by the market research firm, Bishop & Associates and evaluated the top ten electronics distributors in North America. Survey participants rated distributors on issues ranging from quality of personnel, on time delivery, and technical support to depth & breadth of inventory.
Heilind was judged the best in multiple categories including on time delivery, quality of technical support and overall ease of doing business. Heilind also received high marks for the quality of its website and price competitiveness. Heilind was ranked highest by both buyers and engineers and was named the overall preferred distributor by half the survey respondents, surpassing the number 2 rated distributor by a margin of more than 3 to 1.
Rick Nemeth, Heilind Vice President of Sales and Marketing, said of the survey, "We take the trust customers place in Heilind very seriously and work hard every day to earn it. Having validation that we are succeeding in earning that trust is very reassuring, having it come through an independent study focused on the specific commodities, markets, and services that matter most to our customers is all the more gratifying."
Bishop & Associates, based out of St. Charles, Illinois, is an independent market research firm focused on the global interconnect industry since 1985. This is the third year Bishop has conducted this survey. For more information on the survey, objectives, methodology and rankings, please visit http://www.heilind.com/marketing/Bishop_Survey_Results_2012.asp.
About Heilind Electronics
Heilind Electronics, Inc. (www.heilind.com) is a leading distributor of connectors, relays, switches, thermal management & circuit protection products, terminal blocks, wire & cable, wiring accessories and insulation & identification products. Heilind serves OEMs and contract manufacturers in the medical, industrial controls & equipment, non-automotive transportation, aerospace and telecommunications markets with 25 North American sales offices, two automated distribution centers and a highly versatile value-added center. In addition to the world's largest interconnect inventory, Heilind offers customers a complete portfolio of innovative logistics and supply chain management services including automated inventory management & auto-replenishment systems, on-line materials management tools and a full menu of electronic file sharing options.
CONTACT: Paul Burkholder, +1-440-473-9600
SOURCE Heilind Electronics