Clients Benefit from Immediate, Comprehensive Visibility into Critical Infrastructure and Applications

CAMPBELL, Calif., Oct. 5 /PRNewswire/ -- Nimsoft today announced Bluehawk Networks is using the Nimsoft Monitoring Solution (NMS) to deliver advanced unified monitoring solutions that proactively identify network and system issues before they reach a critical stage for clients.

NMS will monitor Bluehawk Networks' current cloud-based, hosted offerings for backup and recovery, Virtual Desktop Integration (VDI), and network security in the company's Network Operating Center (NOC).  With NMS, Bluehawk Networks differentiates itself from competing solution providers by delivering superior remote monitoring services to its clients.

Bluehawk's previous monitoring solution didn't scale sufficiently to support the company's fast-growing client base and the increasing complexity of its NOC. Furthermore, that solution only provided basic SNMP monitoring.

Using NMS, Bluehawk can scale its monitoring capabilities as required and achieve deep insight into its NOC conditions. It can also offer clients ready-made probes for business-critical applications such as Microsoft Exchange and SQL, as well as customizable dashboards and reporting tools.

NMS also enables Bluehawk to deploy probes quickly and easily, which can dramatically reduce both the time and cost required to respond to client requirements.

"We selected Nimsoft and its large suite of custom probes to help monitor applications, virtual machines and specific hardware platforms," said Robert Naragon, vice president of technology and services at Bluehawk Networks. "With Nimsoft, we're well positioned to rapidly expand our client base—while delivering NOC-based remote systems monitoring above and beyond their expectations."

Bluehawk Networks evaluated several solutions before selecting NMS for its complete feature set.  Prompt pre- and post-sales support were also key factors in Bluehawk's decision.

"MSPs like Bluehawk need to differentiate themselves from their competitors by offering more robust monitoring and reporting, nimble responsiveness, and superior service levels—all at the right price," said Gary Read, Nimsoft CEO.  "Nimsoft offers comprehensive, resource-efficient monitoring solutions necessary to achieve these objectives across even the most complex and heterogeneous cloud-based operating environments."

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About Bluehawk Networks

Bluehawk Networks is a next-generation IT Service Management company providing ITIL & Pink Verify help desk services and strategic IT assessment and provisioning to SMB and F1000 companies. Bluehawk Networks clients leverage the company's remote and onsite IT maintenance and management services supported by a world-class US based 24x7 network operations center. To greatly increase end user satisfaction while lower operating costs, Bluehawk Networks has developed Insite™, the industry's first and only cloud-based, ITIL v3.1-certified ITSM solution that runs as a native Salesforce application on the Force.com platform. Founded in 2009 and headquartered in San Jose, CA, Bluehawk Networks maintains strategic partnerships with Salesforce.com, Dell, VMware, Microsoft and other key vendors. For more information, visit www.bluehawknetworks.com.

About Nimsoft

Nimsoft provides Unified Monitoring solutions for virtualized data centers, hosted and managed services, cloud platforms, and SaaS resources. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations. About 800 customers use Nimsoft Unified Monitoring solutions, including hundreds of leading hosting, cloud and managed service providers such as 1&1, BlueLock, CDW, Hitachi, QTS, Rackspace, SoftLayer and Troubadour.  For more information, visit www.nimsoft.com or to see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at www.unifiedmonitoring.com.

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Nimsoft and Nimsoft Unified Monitoring are trademarks or registered trademarks of Nimsoft, Inc. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

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