BlueWave Computing Named to Inc. 5000 for Third Consecutive Year

Inc. Magazine has named Atlanta-based IT support and service company BlueWave Computing to its prestigious top 5000 list. This marks the third consecutive year that BlueWave Computing has ranked among the most entrepreneurial and fastest growing companies in America

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BlueWave Computing

Aug 30, 2010, 03:00 ET

ATLANTA, Aug. 30 /PRNewswire/ -- Inc. Magazine has named BlueWave Computing to its prestigious Inc. 5000 list. This marks the third consecutive year that BlueWave Computing has ranked among the most entrepreneurial and fastest growing companies in America. BlueWave Computing, an Atlanta-based IT support and managed service provider was founded in 1993 and has grown to become one of the largest companies of its type.

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Founder and CEO, Dr. Steven Vicinanza, believes BlueWave's continued success is due to its focus on customer satisfaction and helping clients leverage IT to grow their businesses: "Our clients are among the most respected and successful in their industries. We help them use technology be more efficient, grow sales, and create new revenue streams."

Rick Graham, COO at Lanier Parking Solutions and a current BlueWave client, agrees: "BlueWave continues to increase its value to us. This year they helped Lanier create a web-based, parking pass application that allows event patrons to buy and print parking passes at home. At the parking lot, a hand-held device running BlueWave-developed custom software scans the pass and uses wireless technology to update the database in real time. We have not only created a new revenue stream but have also positioned Lanier as the leader in parking technology which excites us and our customers and prospects."

"Experiences like these are common," Dr. Vicinanza continued. "As our clients grow and increase their use of IT, our own growth is accelerated. But in order to grow, we absolutely need to keep existing clients happy and we've been extremely successful in that regard. Our customer retention rate is 95% and Microsoft rates our net promoter satisfaction score at 91% (compared to an industry average of 67%). For us, growth occurs through innovation, a passion for customer service, and outstanding employees."

About BlueWave Computing LLC
Since 1997, BlueWave Computing has helped firms take back control of their IT resources and align IT with their business objectives. Based in Atlanta, BlueWave offers a comprehensive set of IT services including: strategic IT planning, virtual CIO, managed services, help desk, IT support, hosting, electronic commerce, online marketing, and application development.