Bluewolf Announces Demand for Post Go-Live Services Doubles Year-Over-Year

Growth of 'Bluewolf Beyond' Managed Service Reflects Shift by Salesforce.com Customers to Lifelong Innovation

Dec 07, 2010, 08:00 ET from Bluewolf

SAN FRANCISCO, Dec. 7, 2010 /PRNewswire/ -- Dreamforce 2010 -- Bluewolf (www.bluewolf.com), a leading agile business consulting firm, announced today that demand for Bluewolf Beyond – its post go-live professional services program – has doubled year-over-year, reflecting a fundamental shift in the way companies view their technology investment. The announcement was made here today at Dreamforce 2010, the cloud computing event of the year.  

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According to Gartner, Inc., cloud services are expected to provide revenue growth that exceeds traditional services as enterprises adopt new delivery models and methods to harness the value of IT services.

"As reliance on salesforce.com and other cloud-based solutions grows, so does the need for consulting expertise," said Lou Fox, CTO, Bluewolf. "Bluewolf Beyond enables organizations of every size to achieve a continuous flow of value from Salesforce CRM by keeping their Salesforce instance ahead of market and business change."

Bluewolf Beyond is a simple, comprehensive solution for ongoing Salesforce maintenance and management of users, offering a single service level agreement (SLA) for on-demand access to a complete team of salesforce.com specialists with rich and diverse skill sets. The service model enables large companies to reduce the risk of over or under-hiring technical staff while helping smaller companies obtain highly trained technology consultants at an affordable budget level. Bluewolf Beyond is designed to enable all companies to emerge as leaders in a landscape of shifting initiatives, changing market pressures, emerging technologies and user-driven demand.

"Companies are thinking more strategically about how they manage their cloud computing services after go-live," said Kendall Collins, chief marketing officer, salesforce.com. "Bluewolf Beyond helps our customers seize the opportunity to continually achieve increasing value well after implementation."

Since its launch, the effectiveness of Bluewolf Beyond has been demonstrated by some of the world's leading companies:

  • Augmenting its staff with Bluewolf Beyond, Dow Jones reduced the time it takes IT staff to implement new development projects by 75 percent. Additionally, administrative time needed to manage customer data diminished, leading to improved sales force productivity and higher revenues.
  • By engaging Bluewolf Beyond, The Macquarie Group streamlined system level changes to its instance of Salesforce, and deployed enhancements that have improved business insight, employee productivity, and customer communication, freeing its staff to focus on its core business mission.
  • Bluewolf Beyond enabled Manhattan Associates to maximize its use of Salesforce, delivering proof of concepts for new custom developments, rollouts to new divisions, and executing changes to Google Business Apps and regression testing with Amazon Web Services.
  • Coverity enlisted Bluewolf Beyond to help maximize ROI in Salesforce. Leveraging agile development and execution models, Bluewolf Beyond has helped Coverity focus on value, planning for the unexpected, and building a more collaborative approach to projects.

For more information about Bluewolf Beyond for Salesforce, please visit: http://www.bluewolf.com/on-demand-solutions/salesforce-solutions/opensupport/

About Bluewolf

Bluewolf is a global pack of experts committed to partnering with clients to attain agile business transformation. From demand generation to close, channel strategies to customer care, to IT resourcing and remote managed services, Bluewolf helps clients attain efficient, responsible business performance gaining the label of tomorrow's business standard. Bluewolf clients include, Time Warner Cable, ADP, Dow Jones and Company, United Way, Chevron and more. For more information, visit bluewolf.com. To view client success stories, visit bluewolf.com/tv. Join the conversation on Bluewolf Twitter and Bluewolf Facebook.

SOURCE Bluewolf



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