Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

WASHINGTON, Nov. 1, 2012 /PRNewswire-USNewswire/ -- Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

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Recall Summary

Name of product: Dual-Voltage CineMate II Home Theater Speaker Systems

Hazard: A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Remedy: Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Consumer Contact:  Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.   

Photos are available at http://www.cpsc.gov/cpscpub/prerel/prhtml13/13022.html?tab=recalls.

Recall Details

Units: About 20,500
Description: This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
Incidents/Injuries: Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
Remedy: Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Sold at: U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
Distributor: Bose Corporation, of Framingham, Mass.
Manufactured in: Mexico

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

CPSC Consumer Information Hotline
Use this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Hotline can be used to get product safety and other agency information and to report unsafe products.

SOURCE U.S. Consumer Product Safety Commission

RELATED LINKS
http://www.cpsc.gov