NEW YORK, March 30, 2016 /PRNewswire/ -- Ekim Nazim Kaya, CEO of Botego Inc. expects 2017 to be a big year for bots. He shared his predictions in a recent blog post on blog.botego.com
Kaya bases his opinions on the following facts:
- Siri, Cortana, Echo, and now Messenger M represent a strong trend
- Apps such as Whatsapp, Line, Telegram have billions of users
- Using a bot running on these platforms is much more efficient than downloading an app for every brand
- Millenials, who will account for 40% of all consumers prefer using self service channels over talking to a customer service rep
- Analysts from Gartner and Deloitte predict that autonomous software will take place in most economic transactions by 2020
Facebook is expected announce the Messenger Bot marketplace on F8 Developer Conference and it is a game changer with more than 800 million monthly active users. Bots will soon become a must-have for every brand with a long-term digital transformation strategy.
Successful case studies prove that bots become more efficient and useful every day. The fact that a tech giant is investing in the space is considered to be a tipping point for bots and it will change the way businesses interact with consumers. A recent Techcrunch article points out that the number of Messenger users is more than 100 times the iPhone owners when Apple launched the App Store, and that makes a huge difference.
Botego CEO Ekim Nazim Kaya:
"We have recently announced our new service for developing bots over the new Facebook Chat SDK. As one of the most experienced bot companies, Botego can deliver the know how that a bot development process requires. We're ready to help brands take advantage of this new platform."
About Botego Inc
Botego is an award-winning bot company with 9 years of experience in developing bots for web, mobile, Facebook, Slack and other platforms. Customers include Johnson&Johnson, PwC, Coca Cola and Unilever. Currently, 40+ bots developed by Botego delivers an average of 5 million answers per month. The company has offices in New York and Istanbul, as well as official representation in UAE and Russia. For more details, please contact firstname.lastname@example.org, or visit http://www.botego.com
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SOURCE Botego Inc.