Budget Dumpster Chooses Virtual PBX to Manage Growing Call Volumes Growing Small Business Finds Solution in Hosted PBX Phone System
SAN JOSE, Calif., Oct. 15, 2013 /PRNewswire/ -- Virtual PBX, the pioneer and leader in hosted PBX phone systems, today announced that Budget Dumpster, a national dumpster rental company, has chosen Virtual PBX Complete to manage surging call volumes stemming from the company's exponential growth over recent years.
Within its first year, Budget Dumpster managed to triple its growth. But incoming customer call volumes began to swamp its small hosted phone system. Missing customer calls meant losing revenue and new customers, and represented a threat to the company's reputation. Virtual PBX allowed Budget Dumpster to scale its communications capacity to match its growth, without getting crushed by communications costs.
"Virtual PBX gave us the scalability that we needed to maintain our personal customer service and keep our momentum moving forward," said John Fenn, CEO and co-founder of Budget Dumpster. "As business began to take off, it was easy to add more phone lines as we hired more employees. We're happy to have found a business phone system that could grow with us."
"You don't need to be a FORTUNE 500 corporation to enjoy an advanced phone system," said Greg Brashier, CMO of Virtual PBX. "Our mission at Virtual PBX is to provide our customers with the tools they need to drive their businesses forward and at a cost that fits their budgets."
About Budget Dumpster
Budget Dumpster LLC has been the affordable solution to waste since 2005. The company has been experiencing expansion and consistent growth throughout the entire United States. Although, it provides waste removal at a national scale, it still maintains focus on all the surrounding areas of major metropolitan cities. Budget Dumpster is the affordable and effective solution to waste.
About Virtual PBX
Virtual PBX believes you never get a second chance to make a good first impression especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at http://www.virtualpbx.com.
The Hoffman Agency
Budget Dumpster LLC
(888) 825-0800, ext. 333
SOURCE Virtual PBX