NEW YORK, May 24, 2017 /PRNewswire/ -- Alexa skills, Google Home actions, FB messenger bots, intelligent assistants – the world of conversational interfaces is booming. Enterprises want in, but a lack of skills and knowledge in this dynamic market makes it almost impossible for businesses to embrace this new trend.
Capital One were pioneers inaugurating their Alexa Skill toward the end of 2015. They claim to have invested more than eight months of time, employing dozens of engineers, developers, and designers in launching their initial version. Most US banks and CUs don't have the time or resources to invest, and will fall behind the curve.
The newest platform in the landscape - CONVERSATION.ONE - has figured out how to help FIs build and publish their Alexa Skill in less than 5 minutes, without the need for programming, coding, or any complex integrations.
CONVERSATION.ONE is a complete omni-channel platform to develop conversational apps. It connects an organization's single business logic to all conversational devices and interfaces in a single process. This process is performed in minutes. With CONVERSATION.ONE, enterprises can begin with Amazon Echo, then add a Google Home app or a FB bot, or even an intelligent assistant.
"Our first product targets financial institutions," says CEO, Chen Levkovich. "Banks and CUs are struggling against fintech companies and social networks. We've all witnessed money being shifted from traditional organizations to the new mediums. Banks are losing their customers and their assets – and with our seamless conversational solution they can finally fight back."
CONVERSATION.ONE offers an intuitive, visual and user-friendly dashboard, and does not require coding nor programming skills. A bank can simply log in to the platform, select their name from a list of more than 10,000 pre-integrated institutions, and opt for the devices they'd like to support. The platform offers pre-built conversational templates, including the 10 most common banking application questions, which may be tested on an interactive simulator. Click on 'publish' and the Skill will be live and accessible to the bank's users.
"The Alexa banking conversational pre-built template provides customers with real time data and insights, but also facilitates transfers between accounts," says Levkovich. "Customers can question their checking account balance, recent transactions, the amount they spent at a specific store on a particular date, as well as request a transfer of funds from one account to another. In addition, our templates provide information on the stock-exchange and the bank's most proximate branches and ATMs. For an even more enriching and holistic experience, CONVERSATION.ONE provides complimentary text messages with this data."
The CONVERSATION.ONE platform provides strict security modules that allow FIs to implement and enforce their individual security standards for different conversational channels. The platform provides an SSO module and a 2-factor authentication module. Together these features bridge the gap created by conversational services.
CONVERSATION.ONE is an omni-channel platform that builds conversational apps in minutes. Starting with Alexa Skills and chatbots, to Google Home actions and intelligent assistants, CONVERSATION.ONE is a no-coding, no-programming, intuitive, visual and user-friendly platform that easily allows enterprises to build, maintain and update their conversational apps.
For more details contact: Rachel Batish, 347-824-6388, firstname.lastname@example.org
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