Cancer Treatment Centers of America® at Midwestern Regional Medical Center Named Among the Top 100 Hospitals for Patient Experience by WomenCertified® New Research Helps Female Consumers Make Educated Healthcare Decisions
ZION, Ill, Sept. 22, 2011 /PRNewswire/ -- WomenCertified®, the collective voice of the female consumer and a trusted referral source for top businesses and brands identified among women, is recognizing Cancer Treatment Centers of America® (CTCA) at Midwestern Regional Medical Center (Midwestern) as one of the country's Top 100 Hospitals for Patient Experience based on female patient satisfaction.
Hospitals are selected for this prestigious annual list based on a proprietary scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores along with a higher level of analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, it takes into consideration WomenCertified's in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
Based on this scoring process, CTCA at Midwestern ranked among the Top 100 list of hospitals in the Patient Experience category.
"A commitment to deliver compassionate, quality care to our patients is at the center of all we do at CTCA at Midwestern, said Anne Meisner, President and CEO of CTCA at Midwestern. "It is an honor to receive this recognition. In a spirit of continuous improvement we seek patient input and feedback and take pride in being responsive. We are extremely proud of our solid reputation among female patients and caregivers," she added.
As a Top 100 Hospital, and because of its high consumer satisfaction scores, WomenCertified is delighted to further honor CTCA at Midwestern with the Women's Choice Award. Women are empowered to make better choices by having a Seal that represents the collective opinion of women who highly recommend that brand, service or hospital.
"Women make or influence more than 85 percent of all healthcare decisions for themselves and their families," said Delia Passi, CEO and founder of WomenCertified and former publisher of Working Mother and Working Women magazines. "Recognizing the top hospitals nationwide that are women-friendly and align with women's identified preferences is important to our mission at WomenCertified, where we are women helping women make smart choices."
WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women's Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. In September 2011 WomenCertified launched the Top Hospitals for Patient Experience by WomenCertified. Visit www.womencertified.com.
About Cancer Treatment Centers of America®
Founded in 1988, Cancer Treatment Centers of America® (CTCA) is a network of cancer treatment hospitals and community oncology programs in Illinois, Oklahoma, Pennsylvania, Arizona and Washington – with a future location in Atlanta, Georgia. CTCA provides a comprehensive, patient centered treatment model that fully integrates conventional, state-of-the-art medical treatments with scientifically-supported complementary therapies such as nutrition, naturopathic medicine, psychological counseling, physical therapy and spiritual support to meet the special, whole-person needs of cancer patients with complex and advanced-stage disease. CTCA encourages patients and their families to participate in treatment decisions through its Patient Empowerment Medicine (SM) model. For more information about Cancer Treatment Centers of America, go to cancercenter.com.
SOURCE Cancer Treatment Centers of America