Carvana Gives Buyers Peace of Mind with Comprehensive Warranty Program
ATLANTA, June 24, 2013 /PRNewswire/ -- Carvana, the industry's first and only 100 percent online auto retailer, announces the launch of Carvana Certified, its certified pre-owned extended warranty program. The all-inclusive certification program, which extends to every vehicle in stock, gives buyers additional confidence when purchasing online.
The Carvana Certified 100-day or 4,189 mile bumper-to-bumper warranty boosts the company's existing slate of customer benefits and premarket services, which include a 7-day money back guarantee, a rigorous vehicle screening process, a 150-point Carvana mechanic-lead inspection and an Experian AutoCheck Vehicle History Report.
"We hang our hats on honesty and transparency," says Carvana President, Ernie Garcia. "We choose not to buy more than 90 percent of the cars we screen because they don't meet our standards for purchase. Carvana Certified is just one more way of ensuring our customers understand our commitment to vehicle quality, as well as improving the car-buying process."
Carvana Certified focuses on meeting consumers' needs on their terms. Based on the average miles a consumer drives per day, applied across the warranty lifespan, Carvana Certified covers every vehicle in inventory with the exclusion of aftermarket additions, physical damage or annotated imperfections. This all-inclusive program is a sharp departure from typical dealership warranties, which fall short of comprehensive coverage. In the event maintenance is needed under warranty, owners are free to procure their preferred service technician or contact Carvana to coordinate repair with complete assurance that all costs are covered.
An industry pioneer, Carvana is the first complete online auto retailer from search to finance to delivery. Through its relationship with DriveTime, Carvana is backed by more than $1 billion in revenue and more than 20 years experience in the secondary car market. Based in Phoenix, Ariz. and operating out of Winder, Ga., Carvana services the state of Georgia and plans to expand to cities throughout the southeast by the end of 2013.