Catholic Health Selects SunView Software's ChangeGear IT Service Management Solution
Large non-profit healthcare system makes the cost-effective switch from BMC® Remedy to ChangeGear® to better streamline IT services
TAMPA, Fla., Feb. 1, 2011 /PRNewswire/ -- SunView Software is proud to announce that Catholic Health, a large non-profit health system located in Buffalo, NY, has selected SunView Software's ChangeGear as their new IT Service Management solution. Catholic Health was initially interested in ChangeGear as a best-of-breed change management software, but after further research selected ChangeGear to replace their entire existing IT Service Management solution.
Catholic Health operates hospitals, primary care centers, imaging centers, and community ministries that spread across the Western New York area. They were previously using BMC® Software's Remedy for incident management, problem management and CMDB. Director of IT Controls, Jeffrey Miller, was spearheading the effort to add change management to their system. Initially, he looked at the change management portion of ChangeGear, which is cost-effective and can integrate easily with other systems. He liked the look and feel of the user interface and started to pursue ChangeGear as a comprehensive system.
"With ChangeGear's competitive pricing, making the switch to ChangeGear was more cost effective than adding the BMC® Remedy change management module," said Miller. "We also selected ChangeGear because of the ease of use and the ability to modify forms and workflows to meet our needs. SunView Software offers a highly capable product coupled with exceptional customer service."
"Hospitals have an enormous amount of IT assets," said Seng Sun, CEO of SunView Software. "With hospitals becoming more digitally dependent, it is important to track any IT changes to these assets so that there is no system downtime. We plan to continue to service the needs of the healthcare industry as it evolves and as IT Service Management becomes more and more vital to every day operations."
About SunView Software
SunView Software is a leading provider of IT service management software that enables companies to better track, manage, and control IT services across the enterprise. Based on the ITIL best practices framework, ChangeGear allows companies to gain greater visibility into their IT infrastructure, increase security, eliminate system downtime, reduce operational costs, and ensure regulatory compliance. SunView Software is a privately held company based in Tampa, Florida. http://www.sunviewsoftware.com.
About Catholic Health
Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, primary care centers, imaging centers, and several other community ministries. Catholic Health brings together the strengths and talents of more than 8,200 full and part-time associates and 1,200 physicians under one healthcare ministry that stretches across all areas of Western New York. For more information, visit Catholic Health at http://www.chsbuffalo.org/.
ChangeGear and the SunView logo are trademarks of SunView Software Inc. in the United States and other countries. All other trademarks are properties of their respective owners.
SOURCE SunView Software
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