SAN JUAN ISLANDS and SEATTLE, Wash., Nov. 11, 2013 /PRNewswire/ -- CenturyLink crews have located both ends of a severed cable causing a network outage impacting the San Juan Islands.
The fiber, located at a depth of 280 feet approximately 5,000 feet from Lopez Island, was suspended along a rock face south of where it was originally placed. The cause for movement is unknown, but could have been caused by an earthquake that occurred three minutes prior to CenturyLink's first alarm notification.
"Typically a response effort of this magnitude takes over a month to develop; the fact that we were able to mobilize within the first 36 hours is amazing. Restoring service is a top priority for CenturyLink, and we have pulled resources in from across the country to get these facilities up and running," said Tim Grigar, vice president and general manager of CenturyLink's western Washington market.
The next steps will be assessing how far the damage goes within the fiber and positioning the barge for placing the anchors as early as late afternoon Tuesday. Once the barge is in place, splicing the new fiber to the severed lines will begin. Survey work has begun to identify where to lay the new cable.
CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the CenturyLink® Prism™ TV and DIRECTV brands. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visit www.centurylink.com.