Certain Launches New Community Forum New Site Provides a Self-Service Hub for Technical Support, Training, Best Practices and Community Interaction
SAN FRANCISCO, Nov. 28, 2012 /PRNewswire/ -- Certain, Inc., the leading provider of event management solutions for the global meetings and events planning industry, announced today that it has launched an interactive online community forum for fast access to technical support, best practices, documentation, and training materials. With this new forum, customers can find answers to their product questions quickly, provide input and feedback to the Certain team, gain access to a vast repository of industry best practices, and build relationships with their peers in other leading companies.
"Our customers use Certain's SaaS-based platform to manage complex events that generate significant revenue, and with that comes the expectation that the answers they need will be at their fingertips," said Peter Micciche, CEO at Certain. "Certain's new forum gives our customers a single sign-on, self-service headquarters that collects questions, answers, feedback and discussion content into an evolving knowledge base of best practices and technical support while building a vibrant online community."
Today, more than ever, conferences and events must deliver measureable business value to all stakeholders. Certain's SaaS-based, comprehensive event management platform gives marketing professionals a streamlined system to strengthen brand equity and accelerate sales from their investments in events. With Certain's collaborative platform, event professionals easily plan and execute branded events, engage attendees across multiple touch points, and evaluate event success.
Certain is the leading provider of SaaS event management technology for the global meetings and events industry. Certain's innovative solutions deliver streamlined processes, reduced expenses, greater return on investments, and improved overall business value to marketers and event professionals. The Certain platform supports a full range of events – from small meetings and educational sessions, to large conferences and world events. Headquartered in San Francisco, Certain has operations and sales offices in North America, Europe and the Pacific Rim. Please visit www.certain.com.
SOURCE Certain, Inc.