MIAMI, Oct. 9, 2013 /PRNewswire/ -- ER Texting, a provider of turnkey text message services to the healthcare industry, announced that Children's Healthcare of Atlanta, based in Atlanta, Georgia, selected the company as the provider for the communication of urgent care center wait times to patient families.
Parents can now text "CHOA" to 4ER411 and instantly receive the current wait times and hours of operation for the Children's at Forsyth, Hudson Bridge, North Point, Satellite Boulevard and Town Center urgent care centers.
"We are delighted that Children's Healthcare of Atlanta selected ER Texting for this very important initiative," commented Anthony Baradat, President of ER Texting. "The use of mobile technology for the publication of emergency room and urgent care wait times is certainly an emerging trend among children's healthcare facilities, as witnessed by growing number of children's hospitals deploying our service."
Providing urgent care wait times improves patient satisfaction scores; delivers greater hospital transparency; provides for better load balancing and increased efficiency and ultimately increases urgent care center visits. Today's patients are demanding more and more healthcare related information. Posting urgent care center wait times aligns with consumers' expectations and is a determining factor when selecting a hospital for emergency care.
About Children's Healthcare of Atlanta
Children's Healthcare of Atlanta, a not-for-profit organization, is dedicated to making kids better today and healthier tomorrow. Our specialized care helps children get better faster and live healthier lives. Managing more than half a million patient visits annually at three hospitals and 20 neighborhood locations, Children's is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children's offers access to more than 60 pediatric specialties and programs and is ranked among the top children's hospitals in the country by U.S. News & World Report. With generous philanthropic and volunteer support, Children's has made an impact in the lives of children in Georgia, the United States and throughout the world. Visit www.choa.org for more information.
About ER Texting
ER Texting provides texting services to many of the largest and best known hospitals and urgent care facilities in the nation. These facilities use ER Texting to post their emergency and urgent care wait times and allow customers to access these times via text message. By virtue of its dedicated and highly recognizable SMS short code 4ER411, ER Texting offers a complete, secure, compliant and integrated texting and marketing platform. For more information on ER Texting and our capabilities, please visit www.ERtexting.com.
p. 1.877.4ER.WAIT (1.877.437.9248)
SOURCE ER Texting