DETROIT, Jan. 26, 2016 /PRNewswire/ -- Clementine Live Answering Service, a new national telephone answering service for a variety of sectors, announced its official launch today. The company offers customers a strong infrastructure, HIPAA-compliant processes and innovative use of technology, making it highly competitive among its peers. Clementine offers 24/7 live answering services to medical professionals, property management, home services, and others. Clementine has more than 1,600 customers nationwide and plans for additional expansion throughout the United States.
"Reliability is key in our industry – when a doctor receives an after-hours call in an emergency situation, the performance of the answering service can literally be a matter of life or death," said Kelly Smythe, Vice President of Sales and Marketing. "Clementine's team has a wealth of experience acting as an extension of our customers' businesses and a deep infrastructure designed to not only meet, but exceed our clients' expectations."
With regional offices across the country and a disaster recovery plan in place at all sites, Clementine is positioned to efficiently answer calls, even in emergency situations. Clementine also invests in HIPAA compliancy, a certification of particular importance in the medical sector, which many Telephone Answering Services (TAS) opt out of due to expenses.
Investing in cloud technology and an in-house IT team, Clementine equips clients with smart phone apps, a web portal, secure messaging and appointment setting services. Clementine's service rate is among the highest in the industry.
The brand's mascot is in line with the company's mission. Clementine, a World War II era carrier pigeon, goes the extra mile for customers to ensure their communications are handled with exceptional care and confidentiality. Despite its growing national reach, the company's personal, positive approach enables it to retain a smaller, regional feel. For additional information, visit www.clementineanswers.com
SOURCE Clementine Live Answering Service