Comcast Unveils New Albuquerque Xfinity Customer Center
Interactive Customer Center features 3D TV Viewing, Self-Service Kiosks and Opportunity to Experience Comcast Products and Services First Hand
ALBUQUERQUE, N.M., April 20, 2013 /PRNewswire/ -- Comcast today held a special reception and ribbon-cutting event to announce the grand opening of its new Xfinity Customer Center in Albuquerque. The 2,500 square-foot center is designed entirely around the needs of customers and provides consumers with an opportunity to explore, learn about, and interact directly with the latest Xfinity products and services.
Elected officials and community leaders, including City of Albuquerque Deputy Chief Administrative Officer Gilbert Montano, celebrated the opening and toured the new space. Additionally, Boys & Girls Club of Central New Mexico CEO Tim Sheahan attended to accept a $2,500 donation from Comcast. The donation is part of Comcast's continued investment in the Boys & Girls Club. In 2012, more than 100 Comcast volunteers completed improvement projects at the Albuquerque club during the 11th Comcast Cares Day, renovating the kitchen, landscaping the property and painting picnic tables.
"I'm pleased Comcast has selected Albuquerque for the location of its first newly designed customer center in New Mexico," said Mayor Richard Berry. "It's exciting to see good employers like Comcast expanding their presence in our city, contributing to the vibrant business community of Albuquerque. We appreciate Comcast's local support and the jobs they provide across our region."
The new Xfinity Customer Center in Albuquerque is conveniently located at 4800 Cutler NE in the Pavilions shopping center near San Mateo and I-40. Featuring fully interactive touchscreen displays; the environment enables customers to learn about products and indulge in the complete Xfinity Experience. The center also exhibits a 3D viewing experience, and comfortable seating areas. Customers can try out Comcast's Xfinity Home security system, the Xfinity TV app and popular apps on an iPad. Customers also can experience Xfinity TV, test drive Xfinity Internet's speeds and learn more about Comcast Business Class products and services at Kiosks throughout the center.
In addition, customers will receive personalized service from trained and knowledgeable Sales Consultants and more time-saving offerings, including a self-service kiosk for quick bill pay and a new queuing system that allows customers to explore and be entertained instead of waiting in line for service.
"The new Xfinity Customer Center provides a place where our customers can experience Xfinity products and services firsthand and check out the latest technology we offer in a comfortable, interactive environment," said Chris Dunkeson, Area Vice President & General Manager for Comcast in New Mexico. "This new model offers a more welcoming design, an improved customer experience, and a new attitude as we apply the same mindset of innovation, speed and value that our customers love about our products."
The Albuquerque Xfinity Customer Center is open Monday through Saturday from 9:00 a.m. to 7:00 p.m. and Sunday from 10:00 a.m. to 4:00 p.m. This center replaces the former Albuquerque Comcast Service Centers located at 475 Coors Blvd NW and 4611 Montbel Pl NE.
About Comcast Cable
Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.
SOURCE Comcast Cable
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