Community pharmacies are most likely to search for copay coupons upon receiving a new prescription, a prescription refill request or when they spot that the medication is very expensive.
While community pharmacies continue to search multiple sources for copay coupons, more than 70 percent would like a central resource on their own website or mobile app. Half of all community pharmacies indicate that they would be more likely to look for a copay coupon if it was easy to access on their own website or mobile app. One of the top reasons why community pharmacies say they do not look for copay coupons is that doing so is too time-consuming.
Another important way in which community pharmacies serve their patients is to make sure that patients pick up their medications. Almost all community pharmacies say they reach out to patients to remind them to pick up their medications, with 93 percent calling their patients, 35 percent texting them and 15 percent emailing them. Community pharmacies report that these efforts result in a very low no show/return to stock rate of 2 percent.
Azim Nagree, senior vice president of Customer Success, said community pharmacies play a large part in their communities.
"Community pharmacists are key pillars of their community and will always go above and beyond to ensure positive patient outcomes," Nagree said. "As prescription medications get more and more expensive, community pharmacies are seeking out new ways to help their communities save money."
The RxWiki survey was sent by email to 1,340 community pharmacies on July 13, 2016, and 139 community pharmacies participated, no incentives were provided.
For more information and to see the full survey results, visit www.digitalpharmacist.com/press.
RxWiki Inc. is a rapidly growing Digital Health company connecting pharmacies and patients through its Digital Pharmacist (www.digitalpharmacist.com) SaaS platform and original Pharmacist written and verified content. RxWiki's Digital Pharmacist platform powers the websites and mobile applications of 1,300 specialty and community pharmacy brands. Patients can manage their medications, complete digital refills and engage with medication adherence programs. RxWiki's original Pharmacist written and verified content includes 20,000 original health articles, 7,500 health-related videos, 100 disease condition channels and a free "Ask a Pharmacist" service. More than 3,700 community pharmacies and national health brands syndicate this content to engage and educate their patients. The company is headquartered in Austin, Texas.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/community-pharmacies-go-above-and-beyond-to-save-patients-money-on-prescription-medications-300300883.html
SOURCE RxWiki Inc.