TORONTO, June 28, 2017 /PRNewswire/ - Constellation HomeBuilder Systems, the largest provider of software solutions and services for home builders and developers, is excited to announce that it will be exhibiting at PCBC 2017. Experts will be demonstrating its innovative products to improve homebuyer experience and satisfaction. In addition to the leading NEWSTAR, FAST and BuildTopia software for builders, the company will feature their three newest pre-and post-sales customer service tools: Voice of the Customer, Homeowner Care, Design Studio Manager, and Wish List. Constellation will be at booth 2223 on June 28th and 29th, and will also have their own customer experience and satisfaction expert, Charlie Scott, speaking as part of the PCBC Rethink Conference.
Voice of the Customer is a respected customer satisfaction survey-based service created by Woodland, O'Brien & Scott, a Constellation company known for its research capabilities, data analysis and process excellence consulting. As Director of Woodland, O'Brien & Scott, Charlie Scott will share his expertise at the June 29th panel, "The Hero Myth: Building Excellence Through Teamwork", focusing on how collaboration improves productivity, morale, and customer experiences.
Homebuyer experience and homeowner care are a significant part of the Constellation suite of solutions and services. The platform gives homebuyers access to warranty manuals, service requests, and construction and maintenance alerts, helping builders improve their communications and warranty processes to save time and reduce confusion.
The Design Studio Manager and Wish List portal, the newest feature of Constellation's Design Studio Manager, simplifies homebuyer option selection and upgrade processing. With the NEWSTAR and FAST homebuilder systems from Constellation, Wish List allows a homebuyer to review and select their new home options before the design studio appointment, to provide better information, shorter appointment time, and increased upgrade revenues.
"We are proud to be a part of this major industry event and have Charlie sharing his tremendous knowledge and customer insights," says Chris Graham, Vice President of Constellation HomeBuilder Systems. "Charlie's presentation also aligns with Constellation's newest product developments, which improve customer satisfaction and building processes."
Constellation HomeBuilder Systems invites PCBC attendees to visit the company at booth 2223 on June 28th and 29th. The company's software and customer satisfaction experts will be showcasing the solutions and answering questions about how Constellation can help to power home building businesses at every stage of the building process.
About Constellation HomeBuilder Systems
Constellation HomeBuilder Systems is the largest provider of software and services in the building industry. Their innovative software solutions, available as standalone or integrated systems, empower builders with information to drive business objectives and simplify the process of building homes and condos. Constellation HomeBuilder Systems is the home building software division of Constellation Software Inc., an international provider of market-leading software and services for specialized industries, which is traded publicly on the Toronto Stock Exchange.
SOURCE Constellation HomeBuilder Systems