DENVER, July 23, 2013 /PRNewswire/ -- Spinnaker Support, the global market leader for SAP, Siebel, and JD Edwards third-party maintenance, application/technical management services, and consulting services, is pleased to announce that Cook County, Illinois has joined the growing Spinnaker Support customer family. After a very extensive due diligence and vetting process, Cook County determined that Spinnaker Support was the only third-party maintenance provider to meet all of their JD Edwards maintenance requirements.
Cook County is an urban county in the upper northeastern section of the State of Illinois that contains more than 800 local governmental units within its boundaries. With a population of approximately 5.4 million people, it is the second most populous county in the nation and the 19th largest government in the United States. Cook County contains 133 municipalities, including the City of Chicago, and uses JD Edwards World software to process payroll for over 20,000 employees. They also run the JD Edwards Financial suite of applications with over 1,000 licensed JD Edwards users. Cook County chose Spinnaker Support because of its stability, depth of JD Edwards expertise, breadth of services, and sterling reputation for customer service.
"I have an experienced team responsible for the continued functioning of the Cook County JD Edwards system, but we needed a partner like Spinnaker Support who could work with us to solve the really tough problems," commented Lydia Murray, Cook County Chief Information Officer. "No one else doing third-party support for JD Edwards has the ability to meet our specific needs."
"We are excited to have Cook County, Illinois as a new client and provide them with cost-effective maintenance and support services," stated Matt Stava, Managing Principal of Spinnaker Support. "With their size and scope of JD Edwards usage, Cook County is the type of client that will reap huge financial and resource benefits. We look forward to helping them maintain their JD Edwards environment for many years to come."
Spinnaker Support provides third-party maintenance and support services for a myriad of clients across the globe. Their clients range from Fortune 500 companies to start-up organizations, and from government municipalities to private enterprises.
Murray continued, "My team and I look forward to a strong and beneficial support relationship with Spinnaker Support."
About Spinnaker Support
Spinnaker Support, the global market leader for SAP, Siebel, and JD Edwards third-party maintenance, co-sourcing(SM), and consulting services, helps companies maximize their CRM and ERP software investments. Whether companies are planning to replace their high-cost maintenance provider or are seeking supplemental maintenance support for their CRM and ERP applications, Spinnaker Support has a solution to fit their needs. More than 160 clients worldwide have chosen Spinnaker Support as their provider of choice. Spinnaker Support services are available across the globe via offices located in Denver, London, Singapore, and South Africa. To learn more about Spinnaker Support, www.spinnakersupport.com, call +1-877-476-0576 or follow us on Twitter and LinkedIn.
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