Cox Business Hospitality WiFi to Launch Across National Footprint Customized, fully managed WiFi service includes professional network design, proactive monitoring and 24/7 guest support
MINNEAPOLIS, June 25, 2013 /PRNewswire/ -- LIVE AT HITEC 2013 -- Cox Business today announced Hospitality WiFi will be available across the company's national footprint later this summer. A leading managed WiFi service for hotels and large multi-location organizations, Cox Business Hospitality WiFi offers a world-class WiFi experience with a professional network design, integrated wireless network monitoring and guest troubleshooting and support.
Cox Business has been offering business-grade WiFi in hotels in a portion of its footprint for several years, including some of the world's largest hotels in Las Vegas. With 2,000 hospitality customers, Cox Business proudly serves more than 250,000 guest rooms today with TV, Internet and voice services. With a standard WiFi solution across all markets, Cox Business will deliver a consistent and positive experience for hotel customers and their end users using a direct connection from Cox's national fiber optic backbone or Cox's hybrid fiber coaxial (HFC) network.
"A seamless wireless Internet experience is one of the most critical elements of a positive hotel stay," said Jeff Adelmann, vice president of product development and management for Cox Business. "We ensure a premium network experience so our hospitality customers can expect repeat business and positive reviews. That's what they count on us for, and that's what we deliver."
Cox Business engineers and technicians design and install a wireless network with Cisco® Service Provider Wi-Fi Solution to provide Internet access in all parts of the property. The Cox Hospitality WiFi service includes continuous proactive monitoring of the Cisco solution to help ensure that end users have a positive experience.
Adelmann said, "We ensure ubiquitous coverage throughout the properties we work with, and guests can troubleshoot directly with us 24/7, so hotel staff can focus on running the hotel, not IT."
In addition, Cox Business works with each hospitality customer to feature their brand on the customer splash page and will provide customized in-room materials to aid as guests log-in to the network.
"It's truly an end-to-end managed solution designed for each unique hospitality brand we serve," added Adelmann.
For more information about Cox Business Hospitality WiFi, click here.
Cox Business provides voice, data and video services for more than 300,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. The organization also serves most of the top tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division. According to Vertical Systems Group, Cox Business is one of the largest providers of business Ethernet services in the U.S. based on customer ports and has been consistently recognized for its leadership among small/midsize business data service providers. Cox is currently the seventh largest voice service provider in the U.S. and supports one million phone lines. For more information about Cox Business, Click Here or call 1-800-396-1609.
About Cox Communications:
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet and telephone services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.
Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; for five years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity, and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.
SOURCE Cox Business