Cox Introduces the Next Generation in Home Security Company Adds 24/7 Professional Home Monitoring Service to its Line of Products
WEST WARWICK, R.I. , March 19, 2013 /PRNewswire/ -- Adding to its comprehensive portfolio of communications services including high speed Internet, cable TV, and phone, Cox Communications announced the launch of Home Security to customers in Rhode Island, Connecticut, and Ohio. Cox piloted the new product in Arizona last year and plans to continue launching additional markets throughout 2013.
Cox Home Security provides advanced features not found in most traditional alarm systems with time-saving, cost-saving, and worry-saving features to help customers manage their family's safety. The reliable, 24/7 secure monitoring systems feature:
- Intrusion and home safety monitoring (includes fire, gas, and flood)
- Remote access so the system can be controlled away from home via a secure online site or smartphone app
- Email/text alerts to notify customers of occurrences at the home
- Safety sensors to detect hazardous conditions such as carbon monoxide and smoke
- Secure video monitoring available via smartphone or a web browser
- Home control functions such as lighting and temperature
"Customers trust Cox each day to connect them to the things they care about," said John Wolfe, senior vice president and general manager, Cox Northeast. "For most people, home and family are at the top of that list. Cox Home Security is a natural extension of the communications services we deliver."
Cox Home Security is reinventing the services and options customers have available to them to help protect their home, family, time, and budget. The system is free with a $99 installation and three year contract with professionally monitored Home Security service plans starting at $29.99.
One of Cox's competitive advantages with this product is the ability to offer customers a Cox Bundle. With the addition of home security services, all of a customer's Cox services appear on one bill. Cox Home Security is another example of how the company will continue to explore new ways to grow and offer products and services to customers "how, when, and where" they want them.
"Cox Home Security is consistent with our desire to deliver solutions that meet the individual and unique needs of each customer," said Wolfe. "One home may require a video camera near their pool for safety reasons. Another family may want text message alerts sent when children arrive home from school. No two installations are exactly alike."
For more information about Cox Home Security, visit www.cox.com/homesecurity.
About Cox Communications:
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet and telephone services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising. Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity seven times, including the last six years. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.
SOURCE Cox Communications