ATLANTA, Sept. 5, 2013 /PRNewswire/ -- Cox announced today that Kristine Faulkner will lead the company's Home Security organization and direct future Smart Home product initiatives that utilize technology to help customers interact with their residences, even when away.
As vice president and general manager of Home Security and Smart Home, Faulkner will oversee all related operational strategies, including marketing, sales and customer experience. Currently available in Arizona, California, Connecticut, Ohio, Oklahoma, Rhode Island and Virginia, Faulkner will plan rollouts of Cox Home Security to additional markets and define the roadmap of advanced services to scale the Smart Home portfolio.
"The majority of people consider home and family their most precious assets," said Faulkner. "There is tremendous opportunity to utilize Cox's existing broadband technology to help connect these customers to what they value most."
Cox Home Security provides advanced features not found in most traditional alarm systems with time-saving, cost-saving, and worry-saving features to help customers manage their family's safety. The reliable, 24/7 secure monitoring systems feature:
- Intrusion and home safety monitoring (includes fire, gas and flood)
- Remote access so the system can be controlled away from home via a secure online site or Smartphone app
- Email/Text alerts to notify customers of occurrences at the home
- Safety sensors to detect hazardous conditions such as carbon monoxide and smoke
- Secure video monitoring available via smart phone or a web browser
- Control of home functions such as lighting and temperature
While the current Home Security product includes many Smart Home features, Faulkner's team will develop additional capabilities and applications that allow customers to interact with their home and family anytime, anywhere.
"Kristine has consistently driven aggressive growth via new product development and execution, helping Cox Business move from $100 million to more than $1 billion in annual revenue," said Jill Campbell, executive vice president and chief operating officer. "Most recently, she served as vice president of new growth and development where she helped manage several new products move through idea, trial, pilot and launch phases. Kristine has the experience and the passion to nurture new businesses for significant future growth."
In her more than 13 years at Cox, Faulkner helped lead Cox Business to recognition as a pioneer among peers: the first multiple system cable operator to be honored by J.D. Power and Associates as a top provider among businesses and the first to be ranked among the top tier Ethernet providers by Vertical Systems Group. While serving as a new growth and development executive, she oversaw the launch of PayLeap, the small business payment solution, and myflare, a cloud-based personal media management service, among other initiatives.
Kristine holds an MBA from the College of William and Mary and a bachelor's degree in communications from Ithaca College in New York. Faulkner was named to the 2010 Class of Multichannel News Wonder Women and is an active member of the Cable and Telecommunications Association for Marketing (CTAM) and Women in Cable Telecommunications (WICT). She is also a graduate of the Betsy Magness Leadership Institute, WICT's flagship executive leadership program. Kristine is currently on the Emerging Leaders for Children's Board at Children's Healthcare of Atlanta.
About Cox Communications:
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet and telephone services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.
Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity eight times, including the last seven years. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.
SOURCE Cox Communications