As Agile matures across the enterprise, and DevOps emerges as the next software innovation wave, the need to connect and integrate disparate teams and processes is a must. SSLM looks to advance the manner and value with which software services are used, and how a more unified approach can support the larger strategic goals of the business. cPrime sees today's software services – from developer training and manager coaching to strategic executive consulting – deployed as separate initiatives and focused only on specific areas of the software delivery process.
Likewise, cPrime feels tool and process services are equally disconnected, and that this traditional approach falls behind in the face of increased complexity and end-to-end software automation. As Agile and DevOps reach further into the enterprise, SSLM establishes the need to look at how all tools and processes complement each other, and provides practical steps to create a unified services strategy.
The tenets of the SSLM approach are:
1) Align Business Value with Software Services:
Software services, including training, coaching and executive consulting, must be elevated as a strategic initiative to help connect the full software lifecycle and support top-line business objectives. In lieu of focusing on cost, the business must instead focus on value when driving software and service decisions. This is a revolutionary change in the industry's mindset.
2) Integrate Teams, Process and Technology Software Services
Aligning process and tool implementation into a single effort is essential to enabling high performing teams, and yielding maximum value and impact on delivery. SSLM calls for all process and tool services to be treated as a singular initiative.
3) Establish an SSLM Advisor to Manage all Software Services
The SSLM approach calls for a Software Services Advisor to own the process of aligning training, coaching and consulting services with all teams, processes and tools. They must lead the journey and manage expectations as the software services lifecycle is reengineered.
4) Include Specialized Technical Experts
SSLM includes tangible technical software and service tool chain implementations that intersect teams, software and services. Therefore, SSLM requires the help of technical specialists who can collaborate and help guide how software services can add value throughout the software delivery lifecycle.
5) Create Focused Success Metrics
Inspecting what and how work gets done on frequent and consistent intervals is a core tenet of Agile development, and similarly to SSLM. This leads to improvement and tangible action items, but is only possible through the diligent collection and analysis of metrics.
"We believe that SSLM will benefit individuals, teams, organizations and the industry alike," said Zubin. "SSLM represents our collective best thinking – and we view this as our own industry contribution that adheres to the spirt of open source."
SSLM benefits enterprise organizations because it adds more value and purpose to the services provided. It will also increase the visibility, productivity and efficiency of the entire software organization. Teams also are more fulfilled since there is better alignment that leads to faster software delivery. For the industry, SSLM adds structure and strategic value to the entire software services ecosystem.
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cPrime provides the greatest breadth of software services in the industry – to streamline and connect the entire application lifecycle. With business objectives always a priority, cPrime helps customers implementing Agile and DevOps align teams, processes and tools into a cohesive, unified strategy. With cPrime, organizations have a partner that provides visibility, context and strategy into the entire software delivery lifecycle through the creation of an integrated services strategy. It also leads the industry in integrated technical software services, and is a platinum partner of Atlassian. It also supports CloudBees Jenkins, SAFe and more. For more information, please visit: http://www.cprime.com.
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