Leading claims workflow solutions provider will help expand Vehicle Services offering

ATLANTA, March 11, 2011 /PRNewswire/ -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has acquired the assets of ClaimHub Inc., a leading provider of claims workflow solutions for the property and casualty insurance market.

"The acquisition of ClaimHub demonstrates our continuing commitment to providing a market-leading product," said Jeffrey T. Bowman, Crawford president and chief executive officer. "We believe ClaimHub's technology will allow us to expand our product offering and further enhance our ability to interface with clients."

ClaimHub's current staff has been offered positions at Crawford and will continue to develop advanced claim technology and service existing ClaimHub clients, said Kevin Frawley, chief executive officer, Property & Casualty – Americas. "The ClaimHub team brings many years of development experience to Crawford and will be an exceptional addition as we seek to grow Vehicle Services," Frawley said.

ClaimHub, established in 2000 and based in Overland Park, Kan., provides a web-based, centralized claims platform for dispatching, tracking and managing all assignments and work product involved in the auto claims process. Crawford's current vehicle claim platform, VTech™, is a ClaimHub product.

"Joining the Crawford network of products and services will greatly benefit ClaimHub clients who are seeking comprehensive services and a technology product," said Sabrina Hightower, president and chief operating officer of ClaimHub. "We look forward to extending ClaimHub's technology as a component of Crawford's services."

Crawford's nationwide vehicle claim services include damage appraisal for autos, heavy equipment, recreational watercraft, recreational vehicles and motorcycles, and condition inspections for a variety of vehicles, including leased and fleet autos and heavy equipment.

As part of its recent investment in Vehicle Services, in the past 18 months the Company has launched a centralized claims center, Vehicle Services Connection, for claim intake, damage assessment and oversight of complex losses; an enhanced, credentialed appraiser network; and a comprehensive managed repair network for cars and heavy equipment.

About Crawford

Based in Atlanta, Ga., Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

SOURCE Crawford & Company

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