SYRACUSE, N.Y., April 21, 2016 /PRNewswire/ -- CXtec has been identified as a "Secondary Hardware Entrant" by Gartner in its March 2016 research report entitled "Competitive Landscape: Leveraging Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization, North America [ID G00294372]." Gartner analyst and research director Christine Tenneson states, "Capturing share in the third-party maintenance market for hardware maintenance services begins with collective efforts from marketing, sales and channel organizations."
"We're honored to have been included in the Gartner competitive landscape report," said Peter Belyea, president of CXtec, "We believe this inclusion shows the deep level of dedication CXtec has to providing support solutions that allow IT pros to implement the ideal maintenance strategies for their technology infrastructures."
The report evaluates 13 different vendors in the TPM market. Secondary Hardware Entrants are defined in the report as "providers that are new to offering TPM services are secondary hardware suppliers looking to grow into the third-party maintenance space."
The research report also covers industry and market trends and projections, which are important to note for both industry followers and companies within the TPM industry. For instance, the report states that within the North American TPM market "interest in hybrid-hardware support models, between an OEM and a TPM, has increased, with the OEM supporting newer, software-patchable hardware, and the TPM servicing aging equipment. OEM maintenance isn't going away. Customers will continue to leverage OEM maintenance and TPM maintenance together in a hybrid solution."
CXtec provides a TPM program called RapidCare, offering support on a wide variety of network hardware, including end-of-sale (EOS) and end-of-life (EOL) products. The RapidCare offering provides next-business-day advance replacement of hardware with free shipping on both inbound and outbound products.
The full report from Gartner can be found here.
Learn more about RapidCare, CXtec's TPM program, at www.cxtec.com/rapidcare.
Since its inception in 1978, CXtec has delivered value and support in current and legacy networking, voice and cable infrastructure, including its own brand of equal2new® certified pre-owned equipment. The company's CABLExpress® division manufactures data center cabling products, including the Skinny-Trunk® Solution. CXtec has been ranked on the CRN Solution Provider 500 list of North America's Top Technology Integrators for 15 consecutive years. CXtec's headquarters and its Technology Certification and Distribution Center are located in Syracuse, N.Y. For more information, visit www.cxtec.com.
Renee Duffy, firstname.lastname@example.org, 1-315-4763000x3670
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