Dade County Federal Credit Union Streamlines Operations with Print Hardware Upgrade from Mosaic Business Solutions
FORT LAUDERDALE, Fla., May 1, 2013 /PRNewswire/ -- Mosaic Business Solutions, a leading provider of managed print services and office products, today completed the first round of a company-wide printer and copier refresh for Dade County Federal Credit Union (DCFCU). The fourth largest credit union in Florida has been a Mosaic client since 2010 and is now improving the technology infrastructure in all of its branch locations. The new installation from Mosaic will significantly reduce DCFCU's operational expenses as well as create an improved service and supply stream through the standardization of equipment and processes structured by Mosaic Business.
The installation of the latest Hewlett Packard top rated devices began last week. Mosaic has worked closely with DCFCU's Senior Vice President of Planning and Development, Marla Ferreira and Vice President of Information Technology, Paul Mahler on the project.
"Dade County Federal Credit Union has been committed to cost savings, process improvement, and end user productivity from day one," said Mosaic CEO, Grant Sadowski. "They've been the ideal customer for a managed print solution."
It is estimated that service calls will be reduced by over 30% and the new process will create vast improvements to speed, functionality, and end user productivity. The new equipment utilizes the latest in print technology including HP's e-Print, Quick Sets for one-touch workflows, and HP EveryPage with ultrasonic technology. This is the first step in the migration of the entire DCFCU fleet to an EcoSmart fleet.
For the past 3 years, Mosaic has worked closely with DCFCU in the development of a long term managed print strategy that controls the growth of costs over time while setting goals for continuous improvement through Mosaic's specialized QBR (quarterly business review) process. Furthermore, the printer refresh strategy and schedule ensure that DCFCU receives world class technology while utilizing competitive HP promotions to control hardware acquisition costs.
"Mosaic has been very hands on throughout the process and has helped ensure a seamless transition. With the number of branches, machines, and employees we have, inevitably there are bumps in the road that come up. However, Mosaic's responsiveness, planning, and commitment to get things right always seem to prevail," said Marla Ferreira of DCFCU
About Mosaic Business Solutions
Mosaic Business Solutions focuses on working with medium and large businesses headquartered in South Florida to achieve cost avoidance and efficiency by optimizing print environments. Our assessment process is helping these businesses manage their entire fleet of office equipment and streamlining the relationship for all hardware, supply and maintenance needs. Much of the value comes from our ongoing meetings with our clients to uncover new and developing areas for savings and process improvement. For more information: http://www.seemosaic.com
Mosaic Business Solutions
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