Danish Hotel Guests Most Honest; Americans Come in 23rd Place 35 percent of hotel guests admit to pocketing room amenities according to Hotels.com global survey

DALLAS, April 15, 2013 /PRNewswire/ -- Many travelers revel in opening their hotel room door and taking in all the wonderful amenities – a plush robe, gourmet coffee, luxury bedding – that make the room feel like home, or even better. However, 35 percent of global travelers take it one step further and take these amenities to their home according to a recent survey by leading online accommodation booking service Hotels.com®.

(Photo: http://photos.prnewswire.com/prnh/20130415/DA94209-INFO)

While a majority of hotel guests globally (65 percent) say they've never pilfered an item from a hotel room – except toiletries, everyone takes those – Danish travelers come out on top as exceptionally honest with 88 percent saying they've never pocketed a hotel amenity. American travelers fall quite a bit further down on the list with only 66 percent saying they've never stolen an item from a hotel room. Here's how the rest of the countries surveyed rank…assuming the respondents were honest about their own sticky finger tendencies!

The Habits of Sticky-Fingered Global Travelers

Rank (by honesty)

Country

Percent that have never

pocketed hotel property

Most commonly taken item

1

Denmark

88

Magazines/books

2

Netherlands

85

Magazines/books

3

Norway

84

Linens/towels

4

Brazil

81

Magazines/books

Canada (Quebec)

81

Linens/towels

Hong Kong

81

Linens/towels

7

Italy

80

Linens/towels

8

Russia

79

Magazines/books

9

Taiwan

78

Magazines/books

South Korea

78

Magazines/books

11

Argentina

77

Magazines/books

Singapore

77

Magazines/books

13

Ireland

75

Linens/towels

14

UK

74

Magazines/books

15

Switzerland

73

Magazines/books

New Zealand

73

Magazines/books

Japan

73

Magazines/books

Finland

73

Magazines/books

19

Germany

72

Magazines/books

Australia

72

Magazines/books

21

France

71

Magazines/books

22

Canada (excluding Quebec)

70

Magazines/books

23

U.S.

66

Linens/towels

China

66

Furnishings (lamp, clock, artwork)

25

Sweden

65

Linens/towels

26

Spain

64

Magazines/books

27

India

62

Magazines/books

28

Mexico

60

Magazines/books

29

Colombia

43

Magazines/books

While more than a third of global travelers have stolen hotel amenities, there are a few niceties that guest are willing to pay for: a room with a view (29 percent) and a balcony (17 percent) came out on top.

The Hotels.com 2013 Amenities Survey also revealed that free Wi-Fi is king when it comes to must-have hotel amenities.

  • 34 percent say free Wi-Fi is the number one factor in choosing a hotel even on leisure stays.
  • 56 percent of respondents said free Wi-Fi is their number one must-have when traveling for business.
  • 66 percent indicated free Wi-Fi is the amenity they most wish would become standard at all hotels in 2013.

Creature comforts of home and food are also high on the priority list for travelers:

  • 23 percent chose high-end coffee makers as their top modern in hotel room amenity.
  • 43 percent said complimentary bottled water is the most appreciated simple amenity.
  • Happy hours, wine tastings or any other time with free food and drinks is 42 percent of global travelers' favorite newly offered hotel service amenity.
  • 23 percent cite unlimited free food and beverages as their most missed comfort from home when traveling.

Hotels.com makes it easy for travelers to find and book the perfect home away from home with theme/type and amenities filters.

Press contacts:

Megan Tyrie – Finn Partners for Hotels.com
Phone: (212) 593-5815
Email: Megan.Tyrie@FinnPartners.com 
Twitter: @finnpartners

Taylor L. Cole, APR
Hotels.com North America
Phone: (469) 335-8442
Email: taycole@hotels.com
Twitter: @TravelwithTLC

About Hotels.com®

Hotels.com is a leading online accommodation booking brand. Through the Expedia, Inc. global network of websites, Hotels.com, LP connects travelers with almost 200,000 properties around the world, ranging from international chains and all-inclusive resorts to local favorites and bed & breakfasts, together with all the information needed to book the perfect stay. Hotels.com, LP benefits from one of the largest hotel contracting teams in the industry, obtaining the best rates for its customers, and offers frequent sales, special deals and promotions. There are more than 7 million Guest Reviews on the websites from users who have actually stayed in the hotels to ensure customers can make an informed choice when booking. Through Hotels.com, LP's industry-leading loyalty program Welcome Rewards®, customers can earn a free night for every 10 nights stayed at more than 85,000 hotels. Under its Price Match Guarantee, if a customer can find the same deal for less on a prepaid hotel, Hotels.com, LP will refund the difference. Travelers can book online or by contacting one of the multilingual call centers. Special apps for mobile phones and tablets can also be downloaded atwww.hotels.com/deals/mobile_app/ enabling customers to book on the go with access to 20,000 last minute deals. Hotels.com publishes an award-winning twice-yearly review of international hotel room price trends called the Hotels.com Hotel Price Index™, which is now produced in 31 individual country editions, with North American data available at www.hotel-price-index.com. Follow Hotels.com on Facebook at www.facebook.com/Hotels.comUS, on Twitter at www.twitter.com/hotelsdotcom and on YouTube at http://www.youtube.com/user/hotelsdotcom. Hotels.com. LP is part of Expedia, Inc., the largest online travel company in the world with an extensive portfolio that includes some of the world's best-known brands. 

Hotels.com, Finding You The Perfect Place and the Hotels.com logo are either registered trademarks or trademarks of Hotels.com, LP. All other trademarks are property of their respective owners. © 2013 Hotels.com, LP. All rights reserved. CST # 2083949-50

SOURCE Hotels.com



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