SAN CLEMENTE, Calif., June 20, 2013 /PRNewswire/ -- Leading auto dealer CRM, DealerSocket (DealerSocket.com), is pleased to announce that its DealerSocket Certified Partners (DCP) program is now in pilot. The program leverages a suite of application programming interfaces (APIs) to provide exceptionally quick integration points between DealerSocket and third-party partners, including DMS vendors, call-tracking vendors and fulfillment centers.
"As a company focused on providing innovative solutions built around our customers' needs, we are excited to pilot the DCP program. This program makes significant strides in streamlining each step of the automotive sales process, from initial tracking through to purchasing," said Brad Perry, DealerSocket co-founder and CTO.
The DCP Call Vendor CTI Direct Post API processes data received for inbound and outbound calls. The Sales Deal Push API allows dealerships to do a one-way push of their sales deal data from DealerSocket (customer, co-buyer, sales data, vehicle of interest and trade vehicles) into their third-party applications. As DCP evolves to meet customer needs, APIs will continue to be added to this program. The planned Work Note Update API will update the sales event with information received from a third-party fulfillment center for tracking purposes.
Current certified partners include CallSource, Century Interactive, Dominion ACCESS, InterActiveTel, Procede Software and SERTI Dealership System.
For more information about the DealerSocket Certified Partners Program, please visit DealerSocket.com or call (877) 888-8048.
For ten years, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.
DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 100,000 users at over 3,000 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 877-888-8048, email sales@DealerSocket.com, visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.