Deliv Joins the IBM 'Ready for Smarter Commerce' Program to Provide Same-Day Delivery Services to Omni-Channel Retailers Including Williams-Sonoma and 1-800-FLOWERS.com
PALO ALTO, Calif., June 10, 2014 /PRNewswire/ -- Deliv, the leading same-day delivery service provider for Omni-Channel retailers, today announced it has joined IBM's Ready for Smarter Commerce partner program, which will enable IBM retail clients to offer Deliv same-day delivery services from their own store networks to provide the most efficient cost option.
By joining the Ready for Smarter Commerce partner program and using the integration developed as part of this program, Deliv enables IBM retailers to quickly and easily add same-day delivery as an option for any channel, including online, mobile, call center or in store checkout. By combining the intelligent fulfilment capabilities from IBM Smarter Commerce solutions with the pre-vetted delivery network and route optimization technology from Deliv, retailers can now achieve optimized delivery efficiency to address the same-day delivery challenge.
Using the Deliv service, same-day fulfilment becomes an option at the time of checkout on the retailer's website, mobile app or inside their brick and mortar store. Retailers are keen to use fulfilment options as a way to maintain and strengthen the direct relationship between the retailer and consumer. All deliveries can be fulfilled from local stores, allowing each retailer to further provide a true Omni-Channel experience to their customers.
Clients such as Williams-Sonoma and 1-800-FLOWERS.com are today working with Deliv and IBM to deploy Deliv same-day delivery services to ensure a consistent and high-quality shopping experience. Using the integration developed as part of the 'Ready for Smarter Commerce' partner program, all of IBM's Omni-Channel retail clients across North America can benefit from same-day delivery services from Deliv.
"Deliv and IBM together are solving the same-day delivery challenge by enabling retailers to take advantage of their store networks and intelligently leverage distributed inventory," said Errol Denger, Director of Product Management, IBM. "This is about smart execution and the ability to cost effectively fulfil orders in a world where every minute matters to customers. Together IBM and Deliv present an unmatched offering to retailers across all of their channels."
"We are thrilled at the support we've received through our partnership with IBM, one of the most trusted providers of Omni-Channel commerce and technology solutions to the nation's major retailers," said Deliv CEO and Founder Daphne Carmeli. "This partnership enables us to use IBM's technology to enable retailers to tap into their store inventory to challenge Amazon in same-day delivery."
About IBM's Ready for Smarter Commerce program
IBM's 'Ready for Smarter Commerce' program gives clients access to 41 certified pre-built partner solutions with integrated cloud, mobile and social capabilities. The ecosystem features partner-led solutions delivered through the IBM Smarter Commerce initiative and IBM ExperienceOne portfolio. The 'Ready for Smarter Commerce' program provides pre-configured solutions based on open standards to accelerate innovation and time to value.
Deliv is a crowdsourced, same-day delivery service that extends the reach of omnichannel retailers and helps them enhance their customer experience by giving customers the choice to receive their items whenever and wherever they want. Deliv allows retailers to offer their customers a same-day delivery option as they shop from their website, mobile app or from their physical brick and mortar store. By simply adding the Deliv same-day delivery option into their existing checkout process, the retailer preserves the customer shopping experience, fulfills orders from inventory from their local brick and mortar stores all while maintaining ownership and data from each customer transaction.
Deliv has partnered with nearly 100 national and regional retailers, as well as the nation's four largest mall operators, who manage nearly 800 malls across the country. Deliv is headquartered in Palo Alto, California, and is backed by some of Silicon Valley's leading venture capital firms. For more information, visit www.deliv.co.