NEW YORK, Oct. 25, 2013 /PRNewswire/ -- The International Data Corporation (IDC), a global provider of market intelligence for the information technology, telecommunications and consumer technology markets, has named Deloitte a leader in U.S. Business Consulting Services for State and Local Government. The rating has been published in the new IDC MarketScape: U.S. Business Consulting Services for State and Local Government 2013 Vendor Analysis (Doc # 242546, Aug 2013).
"For state and local government consulting, Deloitte is considered to be the strongest of all firms across a number of key metrics we evaluated," said Cushing Anderson, Program Vice President, Project-Based Services for IDC. "Deloitte is viewed as the most capable at meeting project timelines, integrating its project team with a client, maximizing the value of a project, and providing the necessary spectrum of business consulting services."
Other key findings, taken directly from the report:
- "Deloitte's research and insights analyze the major strategic, organizational, and technical issues facing state and local government organizations today and help clients understand how to apply leading best practices in disruptive innovation, emerging technologies, and new business models."
- "Deloitte is also considered the best in the field when it comes to helping enterprises comply with new or existing regulations and leveraging local and global staff appropriately."
- "The development of new cutting-edge services and recent acquisitions further strengthens Deloitte's footprint in the state sector industry."
The IDC report aggregates drivers of business consulting services into four investment areas:
- Operational efficiency –ERP modernization and strategic sourcing
- Mission effectiveness –IT solutions and services that improve data collection
- Digital engagement strategy –solutions that most effectively enable conduct of government business and broaden citizen service channels
- Sustainable economic development – investing in technologies that foster regional quality of life and economic growth
Such modernization investments, although extremely challenging because of the complex nature of the dated systems and operational environments, have become an imperative for many states due to their aging IT infrastructures. A September 2013 Government Accountability Office report on unemployment (UI) systems explains, "…the majority of the states' existing systems for UI operations were developed in the 1970s and 1980s. Although some agencies have performed upgrades throughout the years, most of the state legacy systems have aged considerably. As they have aged, the systems have presented challenges to the efficiency of states' existing IT environments."
The IDC study represents the vendor assessment model called IDC MarketScape. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate the vendor's ascendancy. IDC MarketScape criteria selection, weightings, and vendor scores represent well researched IDC judgment about the market and specific firms. IDC analysts tailor the range of standard characteristics by which firms are measured through structured discussions, surveys, and interviews with market leaders, participants, and end buyers. Market weightings are based on user interviews, buyer surveys, and the input of a review board of IDC experts in each market.
As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.