Delta Taps Mike Medeiros to Head Seattle Senior leader brings 25 years of experience to key, fast-growing market
SEATTLE, Aug. 16, 2013 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) has named Mike Medeiros vice president – Seattle effective Sept. 1, 2013, as Delta continues to expand its international gateway in this key business market. Medeiros will have responsibility for managing Delta's overall Seattle strategy, which encompasses expanding airport operations, alliance partnerships, such as Alaska Airlines, corporate customers and government and community involvement.
"Mike's extensive industry knowledge and experience will compliment the efforts of Delta's 1,800 employees and our alliance partners as we strive to build the premier global network in the Pacific Northwest," said Delta CEO Richard Anderson. "His values and understanding of Delta's unique culture make him an excellent ambassador in the Seattle market as we continue to grow our roots in the community."
Medeiros most recently served as vice president–Global Human Resources and Talent Development, where he dedicated much of his attention to employee relations, with a heavy focus on maintaining the special relationship Delta has with its employees. He led a team of professionals deployed across the globe who provide leadership, coaching and support to both Delta leadership and frontline employees.
During his career at Delta, Mike has also been a key leader in operations, including his previous assignment where he was responsible for Delta's New York operation, while based at John F. Kennedy International Airport. Under his leadership, Delta's JFK hub saw significant operational improvements in the areas of safety, on-time, customer service and baggage performance, built on a culture of continuous improvement.
Medeiros joined Delta as an Airport Customer Service agent in Raleigh-Durham, N.C., just prior to graduating from North Carolina State University where he earned a BA degree in Political Science. He later graduated from Auburn University with a Masters in Business Administration.
Since May, Delta service in Seattle has expanded from 33 peak-day departures to 13 destinations to its current schedule of 44 peak-day departures to 18 destinations. Last month Delta announced new nonstop service to London-Heathrow beginning in March 2014. Delta has also invested $14 million in its facilities at Seattle-Tacoma International Airport, including its recently completed lobby renovations, new Delta Sky Club, Sky Priority services, new gate area power recharging stations and expanded ticket counters.
Delta Air Lines serves more than 160 million customers each year. Delta was named by Fortune magazine as the most admired airline worldwide in its 2013 World's Most Admired Companies airline industry list, topping the list for the second time in three years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 327 destinations in 63 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. Delta is investing more than $3 billion in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta and Facebook.com/delta.
SOURCE Delta Air Lines