Demandforce and Henry Schein Team Up to Offer Dental Practices a New Way to Automate Time-Consuming Appointment Confirmations
New solution is the first and only third-party application authorized to update patient appointment status from email and text message reminders
SAN FRANCISCO, June 6, 2011 /PRNewswire/ -- Demandforce, Inc., a leading provider of patient communications software, and Henry Schein, Inc. (Nasdaq: HSIC), the largest provider of health care products and services to office-based dental, medical and veterinary practitioners, announced today the launch of a new enhancement to Demandforce's D3 marketing application that automatically confirms patient appointments maintained in Henry Schein's Dentrix practice management system. The new enhancement updates patient appointment confirmation status maintained in the Dentrix system with the patient's email or text message response to appointment reminders sent automatically from the Demandforce D3 service. Henry Schein is the exclusive distributor of Demandforce D3 to office-based dental practitioners in North America.
The new Demandforce D3 software feature streamlines practice efficiency, reduces patient no-shows and practice call volume, as well as the costs associated with postcard reminders. It also reduces the number of missed appointments, helping to maximize revenue generation. The integration of the new Demandforce D3 feature with the industry-leading Dentrix system represents the first and only time a third-party application has provided interoperability with the Dentrix system to update the status of patient confirmations.
"This was one of our most requested features," said Rick Berry, President of Demandforce. "This upgrade enhances the functionality of both the Demandforce and Dentrix systems to improve dental office practice efficiency, as well as profitability. Thousands of our joint customers will benefit from this integration."
"Demandforce D3's ability to share data will reduce the workload of front office staff, ensure timely and accurate data entry, and accelerate workflow so front office teams can focus on patient satisfaction," Berry added.
"The goal of Dentrix is to continually improve the efficiency of a dental practice so the dental practitioner can focus on providing the best quality care to patients," said Steve Roberts, President of Practice Technology Solutions, Henry Schein. "The enhancement of the Demandforce D3 marketing application improves on an already efficient system. As the exclusive distributor of Demandforce D3, we are confident that it will be of great value to our customers, helping to reduce administrative overhead and revenue losses resulting from missed appointments."
"We have used both Dentrix and Demandforce for a number of years, and our staff is thrilled with this new feature," said Dr. Jeffrey C. Barrera. "It makes it so easy for us to get the most out of our investment, while giving us more time to connect with patients as they walk in the door."
About Henry Schein, Inc.
Henry Schein, Inc., the largest provider of health care products and services to office-based practitioners, is a Fortune 500® company and a member of the NASDAQ 100® Index. The Company is recognized for its excellent customer service and highly competitive prices. Henry Schein's five businesses – Dental, Medical, Animal Health, International and Technology – serve more than 700,000 customers worldwide, including dental practitioners and laboratories, physician practices and animal health practices, as well as government and other institutions. The Company operates through a centralized and automated distribution network, which provides customers in more than 200 countries with a comprehensive selection of more than 90,000 national and Henry Schein private-brand products in stock, as well as more than 100,000 additional products available as special-order items. Henry Schein also provides exclusive, innovative technology offerings for dental, medical and veterinary professionals, including value-added practice management software and electronic health record solutions.
Headquartered in Melville, N.Y., Henry Schein employs more than 14,000 people and has operations or affiliates in 25 countries. The Company's net sales reached a record $7.5 billion in 2010. For more information, visit the Henry Schein Web site at www.henryschein.com.
Founded in 2003, Demandforce helps small businesses thrive in the Internet economy. The Demandforce D3 software-as-a-service application is used by thousands of customers to grow revenue, keep clients coming back, and manage operations more effectively. Demandforce's flagship product, Demandforce D3, connects Demandforce clients to over 50 million consumers via e-mail communications, text messaging and online services. Demandforce has achieved 22 quarters of over 80% year-over-year quarterly growth and is led by a management team with over a decade of experience developing and delivering Web-based applications that drive real, tangible business value. Demandforce, Inc is headquartered in San Francisco, CA. To learn more visit www.demandforce.com.
SOURCE Demandforce, Inc.
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