BELOEIL, QC, Feb. 5, 2014 /PRNewswire/ - Demers Ambulances is proud to announce it has reached an agreement with Bulldog Fire & Emergency Apparatus as their new dealer for the states of Massachusetts, Maine, New Hampshire and Rhode Island.
"We're excited to join forces with Bulldog," said Benoit Lafortune, Executive Vice-President for Demers Ambulances. "Their significant industry experience will give us great visibility in this market, and also key market intelligence. Thanks to their refined sales approach and their dedication to customer service, Bulldog will become a great asset to the Demers' team."
"One of the key things we seek in a partnership as a sales and service organization is the stability of the ambulance manufacturer and their commitment to the customer. Demers Ambulances is not only one of the largest manufacturers of ambulances in North America, but aIso one of the oldest and trusted brands. For over 50 years, Demers has built quality into their ambulance offering. Given the recent instability in the ambulance market, changes in ownership and factory relocations, it is good to find a solid partner in close proximity to our market; that is exactly what we found with Demers, " said Jeff Mazza, President for Bulldog Fire & Emergency Apparatus.
Dedication to Customer Service
"Our key values at Bulldog Fire & Emergency Apparatus are similar to DEMERS; honesty, integrity, value, and a commitment to quality through workmanship and knowledge. We are centered around family values and concern for the needs of our customers. While our facility and staff are large enough to be a leader in the industry, we focus on being accessible and staying tuned. We want our customers to trust us and establish long-term, lasting relationships on a personal level. One of the best ways we can foster this is through open communication. We listen carefully to our customers to understand their needs and wants. Whether it's purchasing a new emergency vehicle or servicing an existing one, we make sure we understand expectations clearly, up-front and work to meet them within the appropriate time frame."
Demers Ambulances is the Canadian leader in the design, manufacture and distribution of ambulances, and one of the largest firms of its kind in North America. Over the past 50 years, Demers Ambulances has sold more than 15,000 ambulances to customers in over 20 countries. Demers Ambulances is accredited ISO 9001:2008 and certified by Transport Canada and the USA DOT, by the National Truck Equipment Association (NTEA) in the USA within their "MEMBER VERIFICATION PROGRAM" and recognized as a "QUALIFIED VEHICLES MODIFIER" (QVM) by the Ford Motor Company and, approved up fitter for Mercedes Benz Sprinter Customer Assurance Program. Demers Ambulances meets the highest standards in the industry. To learn more about Demers Ambulances, visit www.demers-ambulances.com
SOURCE Demers-Ambulances inc.