RED BANK, N.J., April 4, 2017 /PRNewswire/ -- DefinedLogic, a digital innovation, design and development consultancy, announced today that John Meadows has joined the company to head business development initiatives in the Southeast U.S.
John brings more than two decades of experience leading enterprise digital initiatives in the telecommunications industry for one of the world's largest brands, AT&T. John managed the myAT&T online service and support application for 60 million wireless customers. He also led Sales & Marketing for att.com and the planning and implementation process for the online experience of the AT&T-DIRECTV merger.
Driving the "Digital First" effort to enhance the online experience, under John's leadership, customer satisfaction scores increased significantly and AT&T's JD Power ranking for Online Customer Service improved to #1 in the wireless industry, where it has remained. John also managed one of the largest online media programs in the world—generating millions of leads online and for retail stores, call centers and indirect channels of distribution. Since 2015, he was Chief Executive Officer for a European technology company, helping to launch the Connectik collaboration app and the mobile security platform, Proacts, in the United States.
"I am thrilled about the opportunity to join DefinedLogic and expand our customer relationships in the Southeast," Meadows said. "During my 10 years of working with DL, I have counted on their people and methodologies to help me scale digital capabilities in a variety of business environments from Fortune 500 companies to early-stage technology companies. The DefinedLogic team offers a depth of experience, commitment to quality and speed of execution that is unmatched by other partners I have seen in my career."
William Meyers, DefinedLogic Partner, commented: "John brings an impressive track record to our company and the experience to build world-class solutions for our clients. Our digital innovation teams are eager to work with John on existing clients in the region as well as new accounts across the southern U.S. to help them achieve their digital objectives."
ABOUT DEFINEDLOGIC
DefinedLogic is a digital innovation, design and development consultancy built to seize new opportunities and solve today's toughest business challenges. Based on 15 years of experience working with leading brands, we know what digital success looks like and how to make it happen from idea to design to code.
Learn more at www.definedlogic.com.
SOURCE DefinedLogic
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