NEW YORK, March 27, 2017 /PRNewswire/ -- Distinguished Programs is proud to announce that it has received a 2017 Stevie Award for Customer Service Department of the Year. Distinguished Programs' Customer Engagement Team is honored to accept the Silver Medal in the Financial Services category for companies with more than one hundred employees.
"I am thrilled that this team can be publicly recognized. Not only did they get noticed by a group of independent judges, but their peers and customers recognized them as the best. I am proud to lead this team and couldn't be more excited to have seen them implement and execute a strategy toward improving the customer experience," said Shaun Sharp, Senior Vice President of the Customer Engagement Team.
Additionally, Distinguished Programs was also awarded the 2017 Stevie's People's Choice Award for Favorite Customer Service. The Stevie's People's Choice Award was decided in a worldwide competition which reached more than 149,000 votes. We're appreciative of the recognition, and even more pleased that we're serving our clients well.
Upon hearing the news of the team's two achievements, Helen English, President of the Distinguished Programs' Express Division noted, "There is nothing quite as thrilling as seeing something you built truly add value, be recognized, and benefit so many!"
Customer service is integral to any company's success and can often be the difference between an experience that gets the job done and one that exceeds a client's expectations. At Distinguished, we have spent time during the past year working on branding, learning new programs and products, and focusing on technological advances and workflow improvements. All this was done through the lens of our clients, according to Sharp, facilitating Distinguished Programs' success and Stevie recognition.
The Stevie judges concurred. One judge noted, "This was a lot to accomplish in a year—well done!" Another validated our long-range goals by stating, "You've been able to professionalize customer service within the company, taking it from an afterthought into…a strategic asset." In a nutshell, one judge summed it up, "Great focus on your team."
The Stevie Awards are the premier business awards on an international level and recognize the achievements and positive contributions of companies across the globe. The awards circuit began in 2002, and garnering a Stevie has fast become one of the business world's most coveted titles, with representation covering more than 60 nations. Distinguished Programs accepts this honor with pleasure.
ABOUT DISTINGUISHED PROGRAMS
Distinguished Programs is a leading national insurance Program Manager providing specialized insurance programs to brokers and agents with specific expertise in Real Estate, Community Associations, Cultural Institutions and Hospitality & Restaurants.
Property and liability products are distributed through a national network of agents and brokers. Serving the same core markets and partnering with the most stable and reputable carriers, Distinguished Programs' high limit umbrella programs remain the clear choice in its areas of specialty for superior coverage, competitive pricing, and attentive service. Through thoughtful innovation, stemming back to 1987, Distinguished Programs fosters growth and opportunities for its brokers, carriers, and employees. www.distinguished.com.
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SOURCE Distinguished Programs