Doctors Care Launches Innovative System to Improve Patient Care

New Service Speeds Patient Access to Specialists, Improves Experience

Dec 12, 2016, 10:30 ET from ReferWell

COLUMBIA, S.C., Dec. 12, 2016 /PRNewswire/ -- (EON: Enhanced Online News) -- Doctors Care P.A., South Carolina's largest urgent care company, has started to deploy an innovative patient referral system to improve patient care and improve relationships with specialist providers in the communities it serves. The service, powered by New York-based ReferWell, allows Doctors Care patients to immediately receive confirmed appointments with specialists and provides for simpler patient care coordination.

"As an on-demand provider at the primary point of care, we focus on providing our patients utmost convenience and a high quality experience." said Doctors Care president Dr. Thomas Gibbons. "This new service expands our capability to include their experience in receiving specialist referrals, completing the specialist visit, and making sure we close the loop across the care continuum to best serve our patients."

The new referral management platform provides Doctors Care staff with visibility, before the patient leaves their center, to information about specialist providers that accept the patient's insurance, perform the needed procedure, and are available at a time and place that is convenient for the patient. Doctors Care patients leave the center with a confirmed appointment and ongoing reminders about the next visit.   Doctors Care, along with its parent UCI Medical Affiliates, worked with ReferWell to customize the service and leverage their existing infrastructure and systems.

"Our relationship with local area providers is crucial to our ability to provide high-quality care to our patients and participate fully in their overall care plan." Said David Boucher, president and COO of UCI Medical Affiliates. "This technology will allow us to deliver better value to our patients and work more closely with other providers. Our 35 years in the urgent care business have taught us to trust our own instincts, and we feel strongly that this initiative allows us to deliver the best possible experience to our customers."

About Doctors Care

Doctors Care, now celebrating its 35th year in business, is a leading health care organization focused on delivering exceptional and convenient urgent care, family care and occupational health services. Its original clinic, opened in Columbia in 1981, was the first urgent care center in South Carolina. Now, Doctors Care is one of the largest urgent care companies in the United States. Its network of 53 clinic locations continues to expand to serve patients who want quality health care that's also convenient and reasonably priced. Doctors Care centers offer online check-in, flexible hours, on-site X-rays and laboratory services, telehealth access and more. Visit DoctorsCare.com to learn more.

About UCI Medical Affiliates

UCI Medical Affiliates, founded in Columbia, S.C., is celebrating its 35th year as a non-medical management company. It provides administrative support to its family of businesses, including Doctors Care, Progressive Physical Therapy and Doctors Wellness Center. These businesses serve patients and clients at approximately 80 freestanding urgent care and physical therapy clinics throughout South Carolina and Tennessee. UCI Medical Affiliates also manages employer on-site medical practices and related occupational health services. They emphasize quality care, cost-effective delivery and a close partnership with clients. Visit UCImedInc.com to learn more.

About ReferWell

ReferWell offers a secure, cloud-based referral management platform created by doctors for doctors. Our revolutionary platform balances all aspects of the referral workflow to meet the needs of patients, providers, and payers across a variety of networks and EMR systems for major health care organizations, clinics and physician groups.  For more information, please visit www.referwell.com.

SOURCE ReferWell



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