Drishti-Soft Solutions Bags 2012 Innovation Award From TMC Labs

GURGAON, India, September 24, 2012 /PRNewswire/ --

TMC's CUSTOMER Magazine Recognizes Drishti, the Brains Behind Ameyo Communication Suite, With 2012 Innovation Award

Drishti-Soft, a premier provider of communications solutions to contact centers and enterprises, receive the prestigious 2012 Innovation Award for their solution, Ameyo. The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology.

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Ameyo Communications Suite from Drishti is the preferred solution for enterprises and contact centers across territories such as: APAC, SAARC, Middle East, Africa and continues to establish its presence across the globe. The technology platform is flexible and scalable, providing next-generation businesses with features that drive growth through value-added differentiation.

Sachin Bhatia , VP-Business Development, Drishti-Soft speaks about the award, "We at Drishti pride ourselves in innovating communication technology. It is an honor to receive such a prestigious award from a reputable publication that recognizes our capability to deliver value-added business benefits to our clientele."

Drishti's Ameyo Communication Suite provides businesses with Inbound and Outbound solutions such as ACD, CTI, CRM, IVR, Automated Dialer and Voicelogger. The solution further delivers advanced capabilities born out business-specific innovation in the form of PACE (ProActive Connect Enhancer), PPD (Parallel Predictive Dialer), Agent Assisted IVR and Personal Agent Routing. The solution is catered specifically for businesses keen to move into next-level growth and has been successful in delivering essential differentiation due to its business specific approach in the field of customer interaction management.

About TMC:

TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the TMC's CUSTOMER Magazine (formerly Customer Interaction Solutions), INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMCnet.com, which is read by 1.5 million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world's leading B2B communications event. In addition, TMC runs multiple industry events: Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more.

About Drishti:

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. Drishti offers communications solutions that empower enterprises to dynamically manage business processes, interactions, workforce and service levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service). Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave way for a structured growth. Their customers enjoy significant benefits in terms of increase in efficiency levels, reduction in operational costs, flexibility to grow, consistent user experience and a demonstrable ROI.

Primary Media Contact: Vijayendra Raj , pr@drishti-soft.com, 91-124-4771023

SOURCE Drishti - Soft Solutions Pvt Ltd