e2b teknologies Announces Improved Customer and Sales Representative Web Portal for Anytime Collect
CHARDON, Ohio, Sept. 5, 2012 /PRNewswire/ -- e2b teknologies today announced a new web portal for its popular Anytime Collect accounts receivable collections and credit management software. Anytime Collect helps companies streamline, automate, and manage accounts receivable credit and collections activities. The new portal helps customers quickly access account information while credit and sales representatives can view account information and post notes without having to access the software itself.
Customers have improved access to their account information. The new version of the portal has been reorganized for easier navigation and gives users a more complete look at their account information and transaction history. These insights include invoices & payments, statements, account details, and the ability to request copies of invoices online.
The sales representative portal provides users access to information anytime, anywhere. Users do not need access to their company network nor do they need to launch Anytime Collect to see accounts. The portal allows users to see details for their assigned accounts including cash summaries, collections activities, agings, statements, invoices, payments, and more – available in graphs, charts, and ad-hoc reports. Sales users have the ability to filter communications by customer and post notes from the secure online portal to collaborate with the assigned credit representative in the system.
Credit representative users can see issues, add new account notes, view related invoices and review associated information for those invoices. This improves the user experience for credit supervisors, CFO's, controllers, CEO's and other managers as it allows these executives to see high-level information for customer accounts with the ability to drill down to see the activities and details online in one place. All of this can be done anytime, anywhere and without having to learn to use the software.
"The improved portal makes communications less of a hassle," said e2b teknologies President, Lynne Henslee. "Customers no longer need to call in to a company about their account; they can easily gain access to account details and request invoices; anytime, anywhere, and without playing phone-tag!"
Henslee is also excited about the efficiency offered to sales users, "Sales reps are busy and forcing them to learn a new system is difficult and time consuming. The online portal makes it easy for them to see what's going on with their accounts and to communicate with the internal credit and collections team without having to take time away from selling to learn a new system."
About e2b teknologies
e2b teknologies (www.e2btek.com) provides cloud-based business software applications and business services to progressive businesses worldwide. e2b enterprise (www.e2benterprise.com) develops custom cloud-based business applications and resells leading ERP accounting software, CRM, HRMS, and other enterprise business software applications from Sage Software, Epicor, Intacct, Sugar CRM, and other publishers. e2b anytime apps (www.e2banytime.com) is the publisher of Anytime Collect, Anytime Assets, Anytime 500, and related Anytime brand products. e2b calibration (www.e2bcal.com) is an ISO/IEC 17025 accredited calibration laboratory.
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SOURCE e2b teknologies