EasyVista Positioned in the Gartner Magic Quadrant for IT Service Support Management Tools
Evaluation Based on Completeness of Vision and Ability to Execute
ORLANDO, Fla., Sept. 12, 2012 /PRNewswire/ -- Gartner IT Financial, Procurement & Asset Management Summit -- EasyVista a global provider of IT Service, Asset Management and IT Project Management solutions, today announced it has been positioned by Gartner, Inc. in the Magic Quadrant for IT Service Support Management Tools.
According to Gartner analysts Jeff Brooks and Jarod Greene in the Magic Quadrant published on August 20, 2012, "IT service desk tools themselves are no longer sufficient for maintaining business productivity. IT organizations selecting these tools should use this Magic Quadrant to evaluate vendors regarding technical requirements and on-going infrastructure and operations maturity improvement efforts. The ITSSM tool market is focused on IT service support, with a tighter integration of functions that correlate with the activities of the broader IT support organization." Brooks and Greene continued, "ITSSM tools enable organizations to automate the workflow of I&O processes familiar to frameworks such as ITIL"
"We consider our positioning in the IT Service Support Management Tools quadrant by Gartner confirmation of our mission to provide our customers with exceptional quality, user experience, service levels, low cost of ownership and business value," said Valerie Brodie SVP Marketing EasyVista. EasyVista's tightly integrated solution, graphical workflow automation, codeless configurations, embedded ITIL processes, advanced analytics and value-added SaaS delivery are just a few of the critical differentiators that help our customers improve service management and drive business performance," Brodie said, "We continue to innovate while we execute on our vision to deliver solutions that will change the face of the IT Service Management industry; and we continue to expand our global community, ecosystem, Data Centers and Cloud Management Centers further enhancing our market position and ability to meet increasing global demand."
At EasyVista Inc., we apply the benefit of more than 20 years expertise as a pure player in the IT Management space to help organizations manage their IT challenges with unparalleled flexibility, efficiency and cost-savings.. EasyVista SaaS cloud offering is easier to deploy, use and maintain than other product in the market, without compromise to features and functionality or performance. EasyVista is ITIL certified on 15 service management processes and covers all aspects of IT Service Management, IT Asset Management, CMDB, automatic inventory, self-service portal in a single, integrated and modular solution.
EasyVista Inc. is part of the EasyVista Group (formerly known as the Staff&Line Group). With more than 100 certified partners worldwide, EasyVista has a direct presence in 6 countries (USA, France, UK, Italy, Spain, Portugal) and customers in more than twenty countries. The company boasts over 800 customers in practically every vertical sector including: banking, insurance, financial services, public sector, retail, healthcare, utilities, telecoms managed service providers and IT consulting. EasyVista is quoted on Alternext – EuroNext Paris. For more information visit: www.easyvista.com.
EasyVista Global and US Media contact:
Senior VP, Global Marketing
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
SOURCE EasyVista Inc.
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