This webinar will discuss how to effectively impact the health and well-being of Medicaid members, a traditionally hard-to-reach and engage population. Gateway and Eliza will discuss how they have implemented tools, strategies and best practices that enable them to overcome engagement obstacles and meet the unique needs of their membership.
Attendees will learn:
- How to uniquely identify members for key clinical outreaches, to drive HEDIS improvements
- How to effectively outreach and engage Medicaid populations
- Strategic approaches for improving member retention and reducing churn
- Effective strategies for closing gaps in care in Medicaid populations
Kara House, VP of Clinical Quality, Gateway Health: Kara has over 18 years of experience in the health care industry, primarily in government funded insurance for the underserved. Kara is also a certified six sigma black belt with over 10 years of experience in change management, lean methodologies, and developing processes and systems that support efficient and effective strategies to managing health care operations. Kara's career history in health care quality and performance improvement includes serving in leadership roles for Centene Corporation and Coventry Health Care in St. Louis, MO. Prior to working in the health care industry, Kara served in various social service agency roles assisting people with chronic conditions, behavioral health disorders, and people with disabilities achieve their residential and employment goals. Kara holds a Master of Business Administration and a bachelor's degree in psychology and sociology from Maryville University in St. Louis, MO.
David Morris, Chief Revenue Officer, Eliza Corporation: David supports Eliza's continued growth and leadership in the Health Engagement Management market. He is a results-oriented executive with over 25 years of accomplished professional work experience, encompassing sales, business development and client services for healthcare-focused technology and services companies. David joined Eliza from Health Dialog where he was Senior Vice President of Sales and Services, and played a key role in the company's efforts to help health plans, employers and providers address their entire populations with solutions across the full-spectrum of health. Prior to Health Dialog, David was Vice President for SAP America's Healthcare business working with leading payers and providers, and a national account team. He also was responsible for establishing and managing IMS Health's top-tier payer customer base as their Vice President of Business Development.
About Gateway Health
Gateway HealthSM delivers quality and affordable healthcare for its members. With more than 20 years of service to the community, Gateway strongly believes in doing things "A better way." We don't believe in just fulfilling members' health insurance needs. At Gateway, we also assist our members in many aspects of their daily lives that affect their health and well-being. Gateway understands that overall health is more than a factor of genetics and lifestyle – and that where one lives shouldn't matter about the quality of care received. That's why Gateway offers a variety of health plan options for beneficiaries eligible for Medicaid or Medicare. Our large network provides access to top-notch physicians, hospitals and health providers to make sure our members have access to the care they deserve. When communities are healthier, everybody wins.
About Eliza Corporation
Eliza Corporation ("Eliza") is the pioneer and recognized leader in Health Engagement Management. Eliza combines technology, data, and analytics to provide the most advanced solutions and services that measurably improve quality, cost and care outcomes. Over 15 years and billions of interactions, Eliza has amassed the world's largest data asset of people's healthcare actions, behaviors and decisions through the Company's award-winning, multi-channel communications platform. For more information, visit elizacorp.com or contact 1.800.701.7864. Join Eliza on LinkedIn, and Twitter.
All product and company names herein may be trademarks of their registered owners.
Carolyn M. Peterson
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SOURCE Eliza Corporation