CINCINNATI, Jan. 27, 2015 /PRNewswire/ -- Family Bridges Home Care today announced that it has received the "Best of Home Care Provider of Choice Award" from Home Care Pulse. Awarded to only the top ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, Family Bridges is now ranked among a select few of home care providers across the country who have proven their ability to provide outstanding care.
"We want to congratulate Family Bridges on receiving the Best of Home Care Provider of Choice Award," says Aaron Marcum, CEO and founder of Home Care Pulse. "Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Family Bridges dedication to quality, professionalism and expertise in home care."
Best of Home Care Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores from their clients in areas such as professionalism, services provided, compassion of caregivers and overall quality of care.
"This is a reflection of the effort put forth daily from our aides and support staff. This prestigious honor doesn't come without preparation, hard work, and training. Family Bridges has a singular focus, which is to offer the highest quality home care to help individuals remain safe and comfortable in the comfort of their own home. Receiving this award for the 5th year in a row is not only satisfying, but reflects the fact our clients recognize the outstanding service we provide to them as compared to industry standards." said Mike Garfunkel, the President of Family Bridges.
"Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible," says Aaron Marcum, CEO and founder of Home Care Pulse. "We are happy to recognize Family Bridges as a Best of Home Care Provider of Choice and celebrate their accomplishments as a trusted home care provider."
To find out more about the "Best of Home Care" award or Home Care Pulse, please visit www.bestofhomecare.com.
About Home Care Pulse
Home Care Pulse is the industry's leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry's top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards. Visit www.homecarepulse.com to learn more about our VANTAGE program, or visit benchmarking.homecarepulse.com to learn about the Private Duty Benchmarking Study, the home care industry's largest and most comprehensive annual study, featuring benchmarks on finance, sales, marketing, operations, and more.
Family Bridges Home Care
Family Bridges was founded in 2003 in Cincinnati, Ohio and has expanded to Dayton, and Northern Kentucky and operates 3 offices. More information can be found at www.familybridges.com or by calling 513-531-9600
SOURCE Family Bridges Home Care