CHICAGO, Feb. 29, 2016 /PRNewswire/ -- Favor, the operator of the popular mobile delivery service, announced today that it has expanded to Chicago, IL.
Local favorites across the Chicago area including the legendary deep dish pizza from Gino's East, tacos from Velvet Taco, and smoothies from Protein Bar are now available for delivery with just the tap of an app. At launch, Favor will offer delivery across downtown Chicago, including Gold Coast, Old Town, River North, Lincoln Park & Chicago Loop, with delivery times averaging 35 minutes. Over the coming months the company plans to expand its footprint to cover additional neighborhoods in the area. Requests are placed through the Favor iPhone or Android app. Delivery fees in Chicago will be $6.00.
"2016 is going to be a busy year for Favor with major brand partnerships and city launches across the country," says Jag Bath, Chief Executive Officer and President of Favor. "We have an aggressive roadmap ahead and are excited to continue our US expansion with today's launch in Chicago."
With more than 90% of all completed Favor orders receiving a 5 star rating, Favor's focus on excellent customer service feeds a growing ecosystem of merchant partners, including major brands like Dunkin' Donuts. To date, the company has almost 9,000 tuxedo-t-shirt wearing Runners on the platform and has completed more than 1.5 million deliveries from thousands of merchants across the country. In 2015 alone, Favor expanded to 15 cities throughout the US and Canada.
Unlike Grubhub and other traditional delivery services, customers are not limited to the places Favor partners with. The app connects customers to a personal delivery assistant, called a Runner, who will pick up and deliver anything from pizza, to dry cleaning, to pet food. At a time when most startups are choosing to automate, at Favor people are vital to the process. The algorithm is built to support and empower the Runners, not the other way around.
"Before launching in a new city, we like to take a boots on the ground approach to really learn the neighborhoods we'll be delivering in," says Zac Maurais, co-founder of Favor. "We always choose some of the most popular local restaurants to feature in the app based on our customer's interests, and we're excited to start delivering some of the best Chicago has to offer."
To celebrate today's launch, Favor will be giving all first-time customers in Chicago a free delivery. Simply enter the promo code 'CHITOWN' at checkout to waive the $6 delivery fee.
Favor in Chicago will operate from 10am - 10pm seven days a week. For a full delivery map, visit favordelivery.com/map/chicago.
Favor is creating a more connected community to get anything delivered. Founded in Austin, Texas in 2013, Favor has quickly scaled to 19 cities across the US and Canada. The company has worked to perfect the delivery experience by focusing on discovery and personalization, ease of use, speed of delivery, and an all around 5 star experience. The company has grown to over 100 full-time employees and has a fleet of almost 9,000 part-time, tuxedo-t-shirt wearing Runners across all its markets. The company has received $16.9 million in venture funding to date, and most recently received $13 million in Series A financing from S3 Ventures and Silverton Partners in March 2015.
Get started at www.favordelivery.com.