CINCINNATI, July 17, 2017 /PRNewswire/ -- Following up on its established lineup of events, Loyalty360 continues to push the envelope in customer loyalty conferences with the newest addition, Customer Expo, coming to the Sheraton Music City Hotel in Nashville, Tennessee November 6-8. Customer Expo will offer the exclusive brand insights that Loyalty360 conferences have come to be known for, with a focus on topics surrounding customer centricity and creating a customer experience that builds a solid foundation for future loyalty. Through a robust slate of best-in-class brand speakers & interactive discussions, actionable case studies, and proven world class technology suppliers, attendees will learn about the latest theories, best practices, relevant case studies, emerging trends, and strategies that drive measurable behavioral change and quantifiable results.
In addition to these one-of-a-kind sessions, Customer Expo's unique networking opportunities will give you the chance to meet with the brand or supplier that your company needs in order to take your CX initiatives to the next level. The conference will feature several networking events including, round tables, receptions, late-night meet and greets, an off-site learning opportunity, and more.
"With this conference, our goal is to focus on all aspects of the customer. It is a challenging and disruptive time for marketers, and the gap between the brands that understand customer engagement and those who don't continues to grow," said Mark Johnson, CEO of Loyalty360. "We have the pleasure of speaking with marketers at all levels of this sophistication, and our aim is to highlight and share the strategies needed to gain an advantage in the space."
Also at the show, the first annual Customer Awards will recognize brands that are going above and beyond to place a focus on the complete customer journey. Award applications will be accepted through August 15th, and are open to any brand with a defined customer loyalty or CX strategy. Winners in each of the seven categories—Awareness & Acquisition, Customer Experience & Engagement, Loyalty & Advocacy, Customer Insights, Operational Excellence, Organizational Commitment, and the overall 360-Degree Award—will be announced at a ceremony during the event.
Additionally, Customer Expo 2017 marks the first Loyalty360 Honors, a separate set of awards recognizing the work of both brands and suppliers that continue to drive the industry forward.
To enter the 2017 Loyalty360 Customer Awards, click here.
A list of past Loyalty360 event attendees reads as a veritable "who's who" of leading brands across a wide spectrum of verticals, including Caesars Entertainment, US Bank, ULTA Beauty, Hilton, American Airlines, GameStop, AARP, Marvel Entertainment, Ally Financial, Lids Sports Group, General Motors, and many more.
Don't be the organization left behind; register today for the 2017 Customer Expo. Early bird rates are still available!
Loyalty360 is the unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. From our introductory individual memberships to our top Premium tier, our members are provided with the exposure, certification, and exclusive content they need to continue their path to true customer centricity. Through a unique blend of content, collaboration, and diverse learning opportunities, we've created a network of brands and technology providers that represents some of the best voices that the customer loyalty industry has to offer. These relationships help us understand the cutting-edge tools, technologies, platforms, and strategic services that are allowing marketers to build authentic customer connections and earn long-term loyalty.
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