LITTLE ROCK, Ark., April 5, 2016 /PRNewswire/ -- First Orion today announces users of its PrivacyStar app filed 31% of all call complaints, according to the recent Federal Trade Commission (FTC) Consumer Sentinel Network Report.
Visit here for more information along with the full FTC report.
First Orion offers phone carriers, service providers and consumers a one-stop service that identifies and blocks unwanted calls and lets users report complaints to the FTC directly from their mobile app when the calls occur.
"Consumers continue to be slammed with unwanted calls and this year is no exception with 10% more complaints filed to the FTC than last year," said Jonathan Sasse, CMO of First Orion. "Our mission is to offer consumers a comprehensive service that identifies nuisance callers, blocks unsolicited attempts and lets users report complaints to the FTC. Our share of total FTC complaints filed jumped to 31% in 2015, up from 21% last year. We continue to make progress in broadening adoption of First Orion technology, while also making it easier to report the rule breakers."
Some report highlights are:
- Debt collection was the number one complaint category with 29% of overall complaints, followed by identity theft (16%), impostor scams (11%), telephone and mobile services (9%), and prizes, sweepstakes and lotteries (5%).
- Over 1.2 million complaints were fraud-related and consumers reported paying out over $765 million with the median amount paid being $400.
- Tax- or wage-related fraud (45%) was the most common form of reported identity theft, followed by credit card fraud (16%), phone or utilities fraud (10%) and bank fraud (6%).
In addition to providing PrivacyStar for Android users, First Orion powers call management solutions for MetroPCS, Boost Mobile, Virgin Mobile and Sprint Prepaid mobile networks as well as TracFone, NET10 Wireless, Total Wireless, Straight Talk, SafeLink Wireless and Simple Mobile customers with Android smartphones.
The PrivacyStar app is the only service to include ScamBlock, real-time caller ID and call blocking as well the ability to report abusive calls and texts directly to federal agencies. Each month, PrivacyStar blocks millions of calls and files hundreds of thousands of call complaints directly with the Federal Trade Commission for Do Not Call and Fair Debt Collections Practices Act violations on behalf of our customers. PrivacyStar is a First Orion company.
About First Orion
First Orion is dedicated to providing phone call transparency by empowering both consumers and businesses with world-class data. It protects consumers from unwanted phone calls and unknown callers, along with fraud and scam protection, with call management software on industry leading mobile applications and network based solutions. The company helps businesses utilize authoritative data to ensure that they are properly contacting the right customers or validating their customer data with accurate information. First Orion is headquartered in Little Rock, Arkansas with offices in Dallas, Seattle and London.
For regular updates, please visit www.FirstOrion.com.
PrivacyStar and First Orion are registered trademarks of First Orion Corp. All registered or unregistered trademarks are the sole property of their respective owners.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/first-orions-privacystar-app-leading-source-of-providing-call-complaint-data-to-the-ftc-300246044.html
SOURCE First Orion