FirstBest Draws 100 Percent of Customers To First Customer Summit Hosts Visionary Discussions Shaping the Future of Underwriting And the Insurance Front Office

BEDFORD, Mass., Nov. 13, 2012 /PRNewswire/ -- FirstBest® Systems, Inc., provider of insurance software solutions for global insurance carriers, concluded its first annual customer summit with great success and accolades from its customer community.  Focused on the theme "Communicate, Collaborate, and Connect," and hosted in downtown Boston, the late October event drew executive-level participants from FirstBest's entire customer base, providing two packed days of professional development and networking.

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"Establishing our annual customer summit speaks volumes about the customer base we've developed, the market adoption we've achieved, and the level of product maturity we've reached with so many customers now live with FirstBest UMS," said John Belizaire, Founder and CEO FirstBest Systems, Inc.  "But never did I imagine the event would be so impactful and motivating for everyone who attended. From the presentations to breakout sessions, it was clear that the speakers and attendees represented not just early adoption, but true vision.  Each one of our customer 'partners' contributed to the Front Office roadmap and left inspired to fully leverage the technology."

The inaugural event was attended by leading property and casualty insurers who actively participated in sessions about industry trends and challenges, next-generation technologies, the potential for "transformational" underwriting, and industry best practices – from policy admin integration to leveraging analytics and big data.

FirstBest subject matter experts led attendees through content–packed sessions designed to help customers achieve greater value from the FirstBest Front Office Suite.  An impressive roster of guest speakers also contributed offering expert industry content and guidance to the program. Customer and analyst presenters included: 

  • Christine Locksy, Vice President, ICW Group
  • Seraina Maag, Chief Executive, North America Property & Casualty, XL Group
  • Steve Orr, CIO, IWIF
  • Paul Romano, President, OneBeacon Professional Insurance
  • Deborah Smallwood, Founder, Strategy Meets Action

From outside the industry, Boston Philharmonic Conductor and Author of "The Art of Possibility," guest keynote speaker Benjamin Zander shared motivational leadership messages through humorous lessons and impactful stories. 

FirstBest Systems, Inc
FirstBest® Systems is the leading provider of  insurance software solutions that help global insurance companies improve underwriting profitability, scale their business and achieve high service levels with agents, across the enterprise. The patented and proven FirstBest Front Office Suite has processed more than $8 billion in quotes and includes modular underwriting workstation, agent portal, and agency upload applications, with capabilities for mobile insurance users. Global companies rely on FirstBest to improve underwriting efficiencies and quality, institutionalize knowledge and best practices, and empower everyone in the process to rapidly quote, collaborate, issue, and bind business on a single real‐time platform from anywhere.  +1-781-863-6000.

FirstBest is a registered trademark of FirstBest Systems, Inc. FirstBest Front Office Suite, FirstBest UMS, Underwriting Management System, FirstBest Agent and FirstBest AppReader are trademarks of FirstBest Systems, Inc

SOURCE FirstBest Systems, Inc.



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